1. Project SILVER Terms of Reference (TOR)
By Silvia Celani

2. PROJECT BREAKDOWN STRUCTURE
WP-1 Project Management
WP-2 Status of the art of elderly-focused ICT learning programmes in Europe
WP-3 Design of digital literacy training programme and activities
WP-4 Pilot ICT training courses for elderly people
WP-5 Three case studies on innovative methodological/didactical aspects of ICT literacy programme
WP-6 Exploitation of results: virtual knowledge-based community-building environment and international meetings
WP- 7 Dissemination activities
WP- 8 Quality Assurance Plan

3. Project Management (WP-1)
The WP provides the administrative coordination, with regard to aspects such as administrative/financial responsibilities, links with the EU administration and the administration of each partner’s participation. The FMD is responsible for managing the scheduled activities, good conduct and results of the project towards the Commission.
The partnership works through consensual decision-making and strategic alignment of clearly defined tasks. Critical to the good conduct of management is the effective communication flow from management to partners and among partners.

4. Project management (WP-1)
DELIVERABLES
Kick off meeting in Rome
Project website internal restricted area
Final project management report.
PARTNERS INVOLVED DEADLINE
Fondazione Mondo Digitale Start: 30/09/2010
(deliverable leader) End: 1/10/2008

5. Project Management (WP-1)
D.1.1 – Kick off Meeting
Description
International kick-off meeting in Rome to launch the project officially and for partners to discuss the project phases, administrative/financial deadlines and overall working methodology. First part involves the partnership; second part involves the partnership and representatives of the local network supporting the digital literacy programme (Rome Municipality, elders’ centres, schools and companies).
PARTNERS INVOLVED DEADLINE
Fondazione Mondo Digitale October 2008
(deliverable leader)

6. Project Management (WP-1)
D.1.2 – Project website internal restricted area
Description
Internal restricted area in the project website, created at the start of the project to favour communication between Partners. It will be the first available part of the website. Partners will enter the area with login/password to ensure privacy and data security, and will use this internal area, to exchange information/data about all aspects of project management (organizational/administrative/financial).
PARTNERS INVOLVED DEADLINE
Fondazione Mondo Digitale October 2008
(deliverable leader)

7. Project Management (WP-1)
D.1.3 – Final Report
Description
Final project report summarizing the activities and results achieved by the project, as well as the working/evaluation methodologies applied. It is written in English and made available in electronic version in the public area of the project website. Three groups are the main target: (a) Partners, (b) the Commission, and (c) major stakeholders from the countries involved and other countries’ organizations interested in the project.
PARTNERS INVOLVED DEADLINE
Fondazione Mondo Digitale September 2010
(deliverable leader)

8. Status of the art of elderly-focused ICT learning programmes in Europe (WP-2)
The aim of this WP is to provide an overview of the current situation of ICT educational and training programmes for elderly people in Europe and particularly in the Countries of the Partnership. Thus, at the start of the project a concise survey research about the existence and content of elderly-focused ICT-learning training programmes will be carried out by FERPA, the responsible for this WP.
PARTNERS INVOLVED DEADLINE
- FERPA (deliverable leader) Start: 1/10/2008
- UEDIN End: 30/11/2008
- FMD
- SREP
- PERSPECTIVES
- CEP SIETEVILLAS

9. D.2.1 – Survey of ICT learning programmes for elders in EU
Status of the art of elderly-focused ICT learning programmes in Europe (WP-2)
D.2.1 – Survey of ICT learning programmes for elders in EU
Description
Final survey report containing: description of methodology applied (questionnaires, data analysis); presentation and discussion of collected data; analysis of data, creating a taxonomy of various models existing in the EU, comparing their strong/weak points as ICT training courses for elders.
The report is useful primarily to the Consortium’s work but it is also useful to all organization interested in education for the elderly.
PARTNERS INVOLVED DEADLINE
- FERPA (deliverable leader) November 2008
- UEDIN
- FMD
- SREP
- PERSPECTIVES
- CEP SIETEVILLAS

10. Design of digital literacy programme and activities (WP-3)
The WP aims at designing the digital literacy training programme for elderly people by:
defining the overall course curricula of the three-level ICT literacy programme for elders, including its methodological and didactical contents and activities.
Developing the methodological and didactical kit at the three-levels of ICT literacy programme.
PARTNERSINVOLVED DEADLINE
FMD (Deliverable leader) Start: 1/10/2008
SREP End: 31/03/2009
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

11. Design of digital literacy programme and activities (WP-3)
DELIVERABLES
Curricula for ICT training programme for elders
Handbook and Guidelines-level 1: basic ICT use
Handbook and Guidelines–level 2: social networking
Handbook and Guidelines–level 3: e-gov services
PARTNERS INVOLVED DEADLINE
Fondazione Mondo Digitale /03/2009
(deliverable leader)
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

12. Design of digital literacy programme and activities (WP-3)
D.3.1– Curricula for ICT training programme for elders
Description
Multi-lingual curricula for the 3-level digital literacy training programme for elders.These curricula will contain the general didactical objectives, methodologies and activities for each of the 3 levels (the 1st level has only to be customized and integrated with the others).
The resulting curricula will be validated by all the Partners involved in the WP, translated into the target languages and made available in electronic version at the project website.
Partners involved DEADLINE
FMD (deliverable leader) December 2008
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

13. Design of digital literacy programme and activities (WP-3)
D.3.2 – Handbook and Guidelines- level 1: basic ICT use
Description
1st level training course comprising Handbook for Users, Guidelines for Teachers, Tutors (students) and Elders, and Evaluation Tools. It already exists in Italian, since it has been designed and implemented by the Project Coordinator, the FMD.
It will be customised according the specific needs of each partner and translated from Italian into the different target languages (English, Romanian and Spanish).
PARTNERS INVOLVED DEADLINE
FMD (Deliverable leader) January 2009
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

14. Design of digital literacy programme and activities (WP-3)
D.3.3 – Handbook and Guidelines- level 2: social networking
Description
Methodological/didactical kit for 2nd level course focused on social networking tools (e.g., blogs, platforms like MySpace, Facebook, YouTube, Second Life etc.) and comprising Handbook for Users, Guidelines for Teachers/Tutors/Elders, and Evaluation Tools. Developed jointly by all Partners since the content is independent of geographical contexts. It is created in English, translated into EN/ RO/ ES languages and made available in e-version on the website.
PARTNERS INVOLVED DEADLINE
FMD (Deliverable leader) February 2009
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

15. Design of digital literacy programme and activities (WP-3)
D.3.4 – Handbook and Guidelines- level 3: e-gov services
Description
Methodological/didactical kit for 3rd level course focused on existing e-government services (e.g., e-health, e-banking, online tax payment, goods purchases, permits, licenses renewal, etc.) and comprising Handbook for Users, Guidelines for Teachers/Tutors/Elders and Evaluation tools. Each Partner develops the kit locally, since its content is dependent on geographical contexts. It is created in English, translated into EN/ RO/ ES languages and made available in e-version on the website.
PARTNERS INVOLVED DEADLINE
FMD (Deliverable leader) March 2009
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

16. Pilot Ict Training courses for elderly people WP4
WP4 aims to pilot and test the curricula and the methodological/didactical kit designed in WP3 in order to assess its effectiveness and identify areas of improvement. WP4 gives real-time feedback to WP3 ensuring the completion of a sound quality product.
PARTNERS INVOLVED DEADLINE
Fondazione Mondo Digitale Start: 1/01/2009
(deliverable leader) End: 31/08/2010
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

17. Pilot Ict Training courses for elderly people WP4
DELIVERABLES
Digital Literacy pilot training courses in Italy
Digital Literacy pilot training courses in Romania
Digital Literacy pilot training courses in Belgium
Digitale Literacy pilot training courses in Spain
PARTNERS INVOLVED DEADLINE
Fondazione Mondo Digitale /08/2010
(deliverable leader)
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

18. Pilot Ict Training courses for elderly people WP4
D.4.1 – Digital Literacy pilot training courses in Italy
Description
Complete pilot/testing programme composed of 9 pilot training courses carried out in Italy and involving about 250 elders.3 courses for each of the 3 level scheduled (1: basic ICT skills, 2: social networking, 3: e-gov. services) are organized throughout the school year in at least 10 schools of the wide network of schools linked to the FMD in Rome and Lazio Region.
Real-time evaluation and feedback by UEDIN (WP8) completes the implementation of the overall digital-literacy programme.
PARTNERS INVOLVED DEADLINE
FMD (Deliverable leader) August 2010
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

19. Pilot Ict Training courses for elderly people WP4
D.4.2 – Digital Literacy pilot training courses in Romania
Description
Complete pilot/testing programme composed of 9 pilot training courses carried out in Romania and involving about 250 elders.
3 courses for each of the 3 level scheduled (1: basic ICT skils, 2: social networking, 3: e-gov. services) are organized in Bucharest throughout the school year in at least 10 schools of the network of schools linked to the SREP.
Real-time evaluation and feedback by UEDIN (WP8) completes the implementation of the overall digital-literacy programme.
PARTNERS INVOLVED DEADLINE
FMD (Deliverable leader) April 2010
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

20. Pilot Ict Training courses for elderly people WP4
D.4.2 – Digital Literacy pilot training courses in Belgium
Description
Complete pilot/testing programme composed of 9 pilot training courses carried out in Belgium and involving about 250 elders.
3 courses for each of the 3 level scheduled (1: basic ICT skils, 2: social networking, 3: e-gov. services) are organized throughout the school year in at least 10 schools of the wide network of schools in Flémalle and the Province of Liege.
PARTNERS INVOLVED DEADLINE
FMD (Deliverable leader) June 2010
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

21. Pilot Ict Training courses for elderly people WP4
D.4.2 – Digital Literacy pilot training courses in Spain
Description
Complete pilot/testing programme composed of 9 pilot training courses carried out in Spain and involving about 250 elders.
3 courses for each of the 3 level scheduled (1: basic ICT skils, 2: social networking, 3: e-gov. services) are organized throughout the school year in at least 10 schools of the wide network of schools linked to the CEP Siete Villas in Andalucia.
PARTNERS INVOLVED DEADLINE
FMD (Deliverable leader) August 2010
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

22. Three case studies on innovative methodological/didactical aspects of Ict learning programme
(WP-5)
WP5 carries out 3 case studies containing an in depth analysis of the most innovative methodological/didactical aspects of the project, including inter-generational learning and collaborative personalization in the teaching process. Collaborative personalization is in fact crucial for the success of the programme since -through the role of students as elders’ tutors- it assures that all the elderly participants gain ICT knowledge even if starting from very different backgrounds.
PARTNERS INVOLVED DEADLINE
UEDIN (Deliverable leader) Start: 1/11/2009
FMD End: 31/03/2010
SREP
PERSPECTIVES

23. Three case studies on innovative methodological/didactical aspects of Ict learning programme
(WP-5)
DELIVERABLES
Case study in Italy
Case study in Romania
Case study in Belgium
PARTNERS INVOLVED DEADLINE
UEDIN /03/2010
(deliverable leader)
Fondazione Mondo Digitale
SREP
PERSPECTIVES

24. Three case studies on innovative methodological/didactical aspects of Ict learning programme (WP-5)
D.5.1 – Case study in Italy
Description
Case study report containing: introduction to specific context of case study; description of methodology and research tools; description of digital literacy course investigated; analysis of collected data/information; analysis of main findings; conclusions.
Partners involved Deadline
UEDIN January 2010
(deliverable leader)
Fondazione Mondo digitale
SREP
PERSPECTIVES

25. D.5.2 – Case study in Romania
Three case studies on innovative methodological/didactical aspects of Ict learning programme (WP-5)
D.5.2 – Case study in Romania
Description
Case study report containing: introduction to specific context of case study; description of methodology and research tools; description of digital literacy course investigated; analysis of collected data/information; analysis of main findings; conclusions.
Partners involved Deadline
UEDIN February 2010
(deliverable leader)
Fondazione Mondo digitale
SREP
PERSPECTIVES

26. D.5.3 – Case study in Belgium
Three case studies on innovative methodological/didactical aspects of Ict learning programme (WP-5)
D.5.3 – Case study in Belgium
Description
Case study report containing: introduction to specific context of case study; description of methodology and research tools; description of digital literacy course investigated; analysis of collected data/information; analysis of main findings; conclusions.
Partners involved Deadline UEDIN March 2010
(deliverable leader)
Fondazione Mondo digitale
SREP
PERSPECTIVES

27. Exploitation of results: virtual knowledge- based community building environment and international meeting (WP-6)
WP6 aims to reinforce and expand the network of people and organizations participating in the project’s digital literacy programme by applying a twofold strategy:
1)development of a virtual environment to stimulate the creation of communities of elders, students, teachers and other stakeholders using/improving the methodology and sharing knowledge (experiences/solutions).
2) 4 international meetings aiming to take stock of the courses and to promote the value and transfer of results to a wide range of stakeholders from the education system and the public and private sector who will be invited with a view to raising potential sponsorship for the continuation of the programme.
PARTNERS INVOLVED DEADLINE
FMD (Deliverable leader) Start: 1/12/2008
FERPA End: 30/09/2010
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

28. Exploitation of results: virtual knowledge- based community building environment and international meeting (WP-6)
DELIVERABLES
Virtual community-building environment
Final event of the programme in Bucharest
Final event of the programme in Flémalle
Final event of the programme in Ubrique
Final project event in Rome
Creation of enlarged network
PARTNERS INVOLVED DEADLINE
FMD (deliverable leader) /09/2010
FERPA
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

29. D.6.1 – Virtual community- building environment
Exploitation of results: virtual knowledge- based community building environment and international meeting (WP-6)
D.6.1 – Virtual community- building environment
Description
The virtual environment will be opened by the 3rd month, comprising the following parts:
-public interactive community-building area;
-Help Desk to provide guidance to organizations wishing to use the project’s results in their local contexts;
-restricted area (already available since the 1st month, see WP1).
Partners Involved Deadline
FMD (deliverable leader) January 2009
UEDIN
CEP SIETEVILLAS
PERSPECTIVES
SREP
FERPA

30. D.6.2 – Final Event of the programme in Bucharest
Exploitation of results: virtual knowledge- based community building environment and international meeting (WP-6)
D.6.2 – Final Event of the programme in Bucharest
Description
International meeting in Bucharest at the end of the digital literacy training programme in RO. Focused on the results of the pilot/testing phase, the local case study and the overall exploitation and dissemination strategy.It will involve the whole partnership and representatives of the local network supporting the digital literacy programme (Municipality, elders’ centres, schools, companies etc.).
Partners Involved Deadline
FMD April 2010
UEDIN
CEP SIETEVILLAS
PERSPECTIVES
SREP
FERPA

31. D.6.3 – Final Event of the programme in Flemalle
Exploitation of results: virtual knowledge- based community building environment and international meeting (WP-6)
D.6.3 – Final Event of the programme in Flemalle
Description
International meeting in Flémalle at the end of the digital literacy training programme in BE. Focused on the results of the pilot/testing phase, the local case study and the overall exploitation and dissemination strategy.
It will involve the whole partnership and representatives of the local network supporting the digital literacy programme (Municipality, elders’ centres, schools, companies etc.).
Partners Involved Deadline
FMD June 2010
UEDIN
CEP SIETEVILLAS
PERSPECTIVES
SREP
FERPA

32. D.6.4 – Final Event of the programme in Ubrique
Exploitation of results: virtual knowledge- based community building environment and international meeting (WP-6)
D.6.4 – Final Event of the programme in Ubrique
Description
International meeting in Ubrique at the end of the digital literacy training programme in ES. Focused on the results of the pilot/testing phase, and the overall exploitation and dissemination strategy.
It will involve the whole partnership and representatives of the local network supporting the digital literacy programme (Municipality, elders’ centres, schools, companies etc.).
Partners Involved Deadline
FMD August 2010
UEDIN
CEP SIETEVILLAS
PERSPECTIVES
SREP
FERPA

33. D.6.5 – Final Project event in Rome
Exploitation of results: virtual knowledge- based community building environment and international meeting (WP-6)
D.6.5 – Final Project event in Rome
Description
The final event of digital literacy European training programmes will be held in Rome at the end of the project, involving schools (students/teachers/directors/parents), Municipalities, elders’ centres, city educational/ social services/companies representatives.
The meeting will be the occasion to present the main project outcomes officially.
Partners Involved Deadline
FMD September 2010
UEDIN
CEP SIETEVILLAS
PERSPECTIVES
SREP
FERPA

34. D.6.6 – Creation of enlarged network
Exploitation of results: virtual knowledge- based community building environment and international meeting (WP-6)
D.6.6 – Creation of enlarged network
Description
People and organisations identified highly interested stakeholders or potential multiplier points for future exploitation of the project results will join officially the project partnership by signing an special agreement on the occasion of the final meeting in Rome.
Partners Involved Deadline
FMD September 2010
UEDIN
CEP SIETEVILLAS
PERSPECTIVES
SREP
FERPA

35. Dissemination Activities (WP-7)
WP7 aims to disseminate information about the project: its objectives, approaches and results, spreading its visibility across the EU. It carries out awareness rising activities and creates an enlarged network of stakeholders (elders’ communities/public bodies/schools etc.) to support exploitation activities.
PARTNERS INVOLVED DEADLINE
FERPA (deliverable leader) Start: 1/12/2008
FMD End: 30/09/2010
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

36. Dissemination Activities (WP-7)
DELIVERABLES
Multilingual paper- based brochure
Bi-Lingual Video
Project electronic 3 montly 3 lingual newsletter
PARTNERS INVOLVED DEADLINE
FERPA (deliverable leader) /09/2010
FMD
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

37. Dissemination Activities (WP-7)
D.7.1 – Multilingual Paper-based brochure
Description
The main dissemination paper-based tool is a project brochure containing all data to provide a complete idea of the project (objectives/methodology/activities/results). It is directed to a general public since it represents the first level of information about the project. It is written in English and translated into the languages of the partners.
Partners Involved Deadline
FERPA (deliverable leader) January 2009
FMD
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

38. Dissemination Activities (WP-7)
D.7.2 – Bi-lingual video
Description
The FMD makes available to the project a professionally-made video based on the Italian experience of Nonni su Internet (Grandparent on Internet) and illustrating the concept of inter-generational digital literacy programme. This video is in Italian and will be translated into English. It will be placed in the project’s website for viewing and downloading.
Partners Involved Deadline
FERPA (deliverable leader) January 2009
FMD
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

39. Dissemination Activities (WP-7)
D.7.3 – Project electronic 3 montly 3 lingual newsletter
Description
The electronic newsletter is another major dissemination tool. It is composed of 3 main sections: (a) news about the activities carried out by the project and (b) news about other EU elderly-focused programmes and (c) calendar of relevant events.
It is in English, French and Spanish (the 3 official languages in which FERPA works). It is issued 3 monthly and sent to the partnership and to FERPA’s contact list (estimated number of addressees: 300,000 in total).
Partners Involved Deadline
FERPA (deliverable leader) January 2009
FMD
SREP
PERSPECTIVES
CEP SIETEVILLAS
UEDIN

40. Quality Assurance Plan (WP-8)
WP8 aims at maintaining high standards of quality in the activities and results of the project. Edinburgh University is responsible for the QA Plan that will use its real-time evaluation methodology already used in various other EU projects. This QA process involves all partners and is directly linked to the management activity.
PARTNERS INVOLVED DEADLINE
UEDIN (deliverable leader) Start: 1/12/2008
FMD End: 30/09/2010
FERPA
SREP
PERSPECTIVES
CEP SIETEVILLAS

41. Quality Assurance Plan (WP-8)
DELIVERABLES
Definition of methodology for real time evaluation
Initial training programme evaluation report
Intermediate training programme evaluation report
Final training programme evaluation report
Final QA evaluation and monitoring report
PARTNERS INVOLVED DEADLINE
UEDIN (deliverable leader) /09/2010
FMD
FERPA
SREP
PERSPECTIVES
CEP SIETEVILLAS

42. Quality Assurance Plan (WP-8)
D.8.1 – Definition of methodology for real time evaluation
Description
The initial phase of the WP is dedicated to the development of the real time evaluation methodology, adapting the working tools made up by the University of Edinburgh to the specific needs of the project (different local contexts, training courses organizations etc.).
The resulting methodology and evaluation plan is placed at the disposal of all Partners, as an internal working document, available in the restricted area of the project website
Partners Involved Deadline
UEDIN (deliverable leader) January 2009
FMD
FERPA
SREP
PERSPECTIVES
CEP SIETEVILLAS

43. Quality Assurance Plan (WP-8)
D.8.2 – Initial Training Programme Evaluation Report
Description
By month 10 of the project, the University of Edinburgh carries out an initial evaluation and monitoring phase, particularly focused on the initial pilot training courses in each of the countries involved.
These first results are summarized in the first evaluation report, published in the public area of the website.
Partners Involved Deadline
UEDIN (deliverable leader) July 2009
FMD
FERPA
SREP
PERSPECTIVES
CEP SIETEVILLAS

44. Quality Assurance Plan (WP-8)
D.8.3 – Intermediate training programme evaluation report
Description
The University of Edinburgh carries out an intermediate evaluation and monitoring phase, particularly focused on the middle-point pilot training courses in each of the countries involved.
These middle-term results are summarized in the second evaluation report, published in the public area of the website
Partners Involved Deadline
UEDIN (deliverable leader) January 2010
FMD
FERPA
SREP
PERSPECTIVES
CEP SIETEVILLAS

45. Quality Assurance Plan (WP-8)
D.8.3 – Final training programme evaluation report
Description
The University of Edinburgh carries out the final evaluation and monitoring phase, particularly focused on the last pilot training courses in each of the countries involved.
These last results are summarized in the final evaluation report, published in the public area of the website.
Partners Involved Deadline
UEDIN (deliverable leader) July 2010
FMD
FERPA
SREP
PERSPECTIVES
CEP SIETEVILLAS

46. Quality Assurance Plan (WP-8)
D.8.4 – Final Q A evaluation and monitoring report
Description
The most important output of the QA WP is a final QA, evaluation and monitoring report, issued by month 24 and containing:
the description of the overall methodology;
the evaluation tools applied;
the results of the initial, intermediate and final real-time evaluations activities;
the overall evaluation results.
Partners Involved Deadline
UEDIN (deliverable leader) September 2010
FMD
FERPA
SREP
PERSPECTIVES
CEP SIETEVILLAS