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Criminal Courts Phase 2 Implementation Kick Off June 2, 2017
Tarrant County Criminal Courts Phase 2 Implementation Kick Off June 2, 2017
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Agenda - Scott Background TechShare.Court Implementation
Tarrant County CMS Partnership- TechShare.Court TechShare.Court Implementation Criminal Courts (Phase 1 & 2) Project Governance Project Management Business Analysis & Configuration Environments Data Migration Software Development (includes Integration) Forms & Reports Development Testing Training Accounting Solution Timeline About TechShare – 10 minutes Project Overview – 15 minutes Project Team – 5 minutes Governance – 5 Project Charter Collaboration tools Communications Change Management – 5 Risk - 10 Time Line – 10 Questions - 10 2
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Tarrant County CMS History Problems Why are we doing this? 3
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TechShare Established in 2004, TechShare is an innovative non-profit organization providing collaborative, county-owned technology solutions for the counties, by the counties. County participants: Control their own destiny Own the intellectual property Leverage resources across counties Own a solution that meets your needs Provide continuous feedback throughout Texas Conference of Urban Counties TechShare Texas Indigent Health Care Association (TIHCA) Texas Clean Air Working Group (TCAWG) Public Policy Established by the six most populous counties in Texas (Harris, Dallas, Bexar, Tarrant, El Paso, and Travis) in 1975, the Texas Conference of Urban Counties is a non-profit organization representing large urban county issues 4
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TechShare Indigent Defense
Tarrant County TechShare Portfolio October 2015 TechShare FIDO September 2016 TechShare Indigent Defense July 2017 TechShare.Court Phase 1 November 2018 Phase 2 September 2011 TechShare.Juvenile November TechShare.Prosecutor Law Enforcement Portal Defense Portal Justice Portal Proposed Oct 2017 TechShare Specialty Court Filter 5
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Criminal Courts Implementation
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Phased Approach Phase #1 Phase #2 Assess, Strategy, Plan
Functional Process Mapping (FPM) Training Business Process Configuration TO BE Definition Data Baseline Training Integration Arch Local Env Phase #1 Current Business Process Phase #2 Dataset #1 (case tracks) Dataset #2 Dataset #3 Dataset #4 Dev – Case Tracks Dev - GAPS Forms/Reports/Config Testing Bond Portal Go live - Case Tracks Go live 7
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Phase 2
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Project Activities Governance Project Management
Business Analysis & Configuration Environments Data Migration Software Development (includes Integration) Forms & Reports Development Training Testing 9
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Project Governance Role(s) Description Assigned Resource(s)
Stakeholder Committee Program Oversight & Governance: Responsible for program governance, county participation, budget and escalation GK Maenius, Hon. Tom Wilder, Hon. Mary Louise Garcia, and Chris Nchopa-Ayafor Product Owners Primary Project Sponsor: Govern policy, standardization, statutory requirements, software functionality Greg Shugart, Holly Webb, and Doug Gowin Functional Owners Business Function Governance: Provide input as to department policy, standardization, and statutory requirements. James Knowles, Alisia Morris, Barbara Murphy, Holly Webb, and Andrea Ziton Technical Committee Technical Oversight: Management level representative for any technical decisions. Provides oversight on technical architecture, integration, reporting and data migration. Michael Webb, Richard Crawford, Keith Hughes, Darren May, and Anthony Jackson Project Director Tarrant County TechShare Program Management: Program oversight and management, resourcing and standards. Scott Sheppard Project Manager Project / Team Management: Project planning, execution, control, scheduling, status, quality and delivery Bryan Wells Data Migration Governance Committee Migration Governance: Management level representative from the appropriate Tarrant County Departments. Make decisions on scope, conversion rules, master data management and data cleansing rules Role(s) Description Assigned Resource(s) Stakeholder Committee Program Oversight & Governance: Responsible for program governance, county participation, budget and escalation GK Maenius, Hon. Tom Wilder, Hon. Mary Louise Garcia, and Chris Nchopa-Ayafor Product Owners Primary Project Sponsor: Govern policy, standardization, statutory requirements, software functionality Greg Shugart, Holly Webb, and Doug Gowin Functional Owners Business Function Governance: Provide input as to department policy, standardization, and statutory requirements. James Knowles, Alisia Morris, Barbara Murphy, Holly Webb, and Andrea Ziton Technical Committee Technical Oversight: Management level representative for any technical decisions. Provides oversight on technical architecture, integration, reporting and data migration. Michael Webb, Richard Crawford, Keith Hughes, Darren May, and Anthony Jackson Project Director Tarrant County TechShare Program Management: Program oversight and management, resourcing and standards. Scott Sheppard Project Manager Project / Team Management: Project planning, execution, control, scheduling, status, quality and delivery Bryan Wells Data Migration Governance Committee Migration Governance: Management level representative from the appropriate Tarrant County Departments. Make decisions on scope, conversion rules, master data management and data cleansing rules
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Project Management Collaboration Project planning Governance
Scott Sheppard Bryan Wells Matt Bennett Katrina Daniels Alex Cesarz Collaboration Project planning Governance Communications Risk Change Management Schedule Budget Monitor and Control
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Communications – Communications Matrix
Target Audience Message Frequency Method Quarterly Status IT Steering Comm. & Justice Executive Planning Committee Executive level Project Status Quarterly In person presentation Monthly Status Stakeholder Committee and Project decision makers Project Status Monthly Monthly Status Report Stakeholder Committee, Product Owners, Functional Owners Assignments, budget, issues, risks, etc. Report PO/FO Meeting Product Owners and Functional Owners Status and Decision Review Bi-Weekly Technical Review Tarrant County Technical Committee Architecture, hardware, integration, conversion As Scheduled Team Meetings Project Team Status, task, updates Daily Special Interest Groups External groups Project awareness Project Milestones 12
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Collaboration Tools - Confluence
Centralize Central Repository of Project-Related Information Connects teams with content, knowledge Project Development / Organizing JIRA tickets “Spaces” – Group pages Communications Meeting notes Plans Status Reports 13
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Collaboration - JIRA Plan Track Report/Communicate Risk Management
Create Issues Distribute Tasks Track Prioritize Status Report/Communicate Stay in Loop Watch Comments Risk Management 14
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Risk Management Risk is an event that could happen that affects the project’s scope, schedule, cost, or quality. Risk Management Identify the risk Define priority based on the probability and impact Define mitigation strategies Monitor the progress of mitigation strategies JIRA for Risk Management 15
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Risk 16
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Change Management Process required for managing change to:
Scope Schedule Cost Resources Requirements Deliverables Defined Process Systematic Evaluation Coordination Approval / Disapproval Implementation Monitoring and Control 17
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Change Management 18
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Budget GOAL: Managing the Budget by controlling project costs within the approved budget and delivering the expected project goals STEPS: Defining the Budget Executing the budget Controlling the budget Updating the budget ACCOMPLISHED BY Budget Projections Resource Allocation Forecasting Monthly Meetings, and Budget Variance Reporting 19
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Business Analysis & Configuration
Carmen Elbert Stephanie Coulombe Shawn Brewer Ashley Pleasants Alex Salazar Collaboration Functional Process Mapping Bond Portal Updates Software Configuration Development Design & Support Integration definition support Data Conversion support Training Testing
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Environments Architecture planning Install, update and maintain
Apps Deploy TBD Apps Deploy TBD James Coignet Richard Garza Architecture planning Install, update and maintain Configuration and version support
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Data Migration Project data team Data Migration Governance committee
Kim Srader Martin McCreary Carmen Elbert James Coignet Richard Garza Ashley Pleasants Project data team Data Migration Governance committee Scope Conversion rules Master Data Management Data cleansing rules
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Data Migration Process
1 Table/Field Mapping Data Validation Error review Data Mapping / Conversion rules definition Data Cleansing Script Update Script development Test Run Exception Report DFCM Data Run 1 Data Run 2 Data Run 3 Validate Person/Case 2 Data Run 1 Data Run 3 Data Run 2 Validate Financials 3 Data Run 1 Data Run 3 Data Run 2 Validate Documents 4 Data Run 1 Data Run 3 Data Run 2 Validate Production Run 5 Data Run 1 Data Run 3 Data Run 2 Validate
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Software Development Collaborative Software Gaps & Enhancements
Martin McCreary Kim Srader BN Carmen Elbert TechShare Dev Alex Salazar Ashley Pleasants Collaborative Software Gaps & Enhancements Gaps: Feature functionality required prior to production use of Software. Enhancements: Feature functionality that improves the performance of software but not required for use in production environment at Go Live. Integration
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Forms & Reports Collaborative Standardization Design, develop, test
James Chiang Apps Specialist TBD Stephanie Coulombe Shawn Brewer Lacey Cesarz Alex Salazar Report Writers TBD Collaborative Standardization Design, develop, test Developed by Tarrant resources Ownership and control Trained & Supported by TechShare
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Training Collaborative Combined Training Team Detailed Training plan
SMES James Chaing Apps Support TBD Lacey Cesarz Alex Salazar Collaborative Combined Training Team Detailed Training plan Develop useable training materials (quick reference guides) Train the Trainer Role based training On time training Class room augmented by LMS
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Testing Collaborative TechShare QA Tarrant QA BA Team
Gloria Samuel Bindiya Joshi Carmen Elbert Shawn Brewer Stephanie Coulomber Martin McCreary Kim Srader James Chiang Apps Support TBD Report Writers TBD District Clerk SME County Clerk SME Court SME TechShare Dev Alex Salazar Ashley Pleasants Collaborative TechShare QA Tarrant QA BA Team Subject Matter Experts Comprehensive Testing plans Development Testing (Gaps, Enhancements, Integration) Environments Data Validation Software Validation (End to End Testing)
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Accounting Solution Current Status
Received Future Needs List from Departments Created the Functionality List Conducted 4 Collaborative Sessions Started draft of the Scope of Work Next Steps Finalize Functionality List Complete Scope of Work Send Scope of Work and List to Vendors
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Timeline 29
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Timeline Activities – Significant Dates
Contract Signing – May 16, 2017 Project Start – June 1, 2017 Kick Off Meeting – June 2, 2017 Case Track Go Live – December 2017 Judicial Portal Go Live – March 2018 Full Roll Out Ready – October 2018 Project End – November 2018 30
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Timeline Activities – Next Steps
Onboarding New Resources Update Project Plan Project Assessments Review / Update Baseline Schedule Start Integration for Case Tracks Start Data Migration for Case Tracks Administrative Training 31
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Matt Bennett TechShare Implementation Manager Matthew.bennett@cuc.org
For more information: Matt Bennett TechShare Implementation Manager
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