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Organizational Behavior Chapter 6
Ziad alsalim Mohammad G. Bajwa Ali aldossary Abdlrahman alTamimi Mohammed Tayara
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Factors that influence perception:
Factors in the perceiver: Attitudes, motives, interests, experience, expectations. Factors in the situation: Time, work setting, social setting. Factors in the target: Novelty, motion, sounds, size, background, proximity, similarity.
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Attribution theory: An attempt to determine whether an individual’s behavior is internally or externally caused. Three determinants of attribution theory are distinctiveness, consensus, and consistency.
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Specific applications of shortcuts in organizations:
1) Employment interview. 2) Performance expectations. 3) Performance evaluation.
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Steps in the rational decision-making model:
1) Define the problem. 2) Identify the decision criteria. 3) Allocate weights to the criteria. 4) Develop the alternatives. 5) Evaluate the alternatives. 6) Select the best alternative.
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Influences on decision making:
1) Individual differences: Personality, gender, mental ability. 2) Organizational constraints: Performance evaluation, reward systems, formal regulations, system-imposed time constraints and historical precedents.
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Organizational Behavior Chapter 7
Ziad alsalim Mohammad G. Bajwa Ali aldossary Abdlrahman alTamimi Mohammed Tayara
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Three key elements of motivation:
1- Intensity describes how hard a person tries. 2- Direction that benefits the organization. 3- Persistence measures how long a person can maintain effort.
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Hierarchy of needs theory:
1- Physiological: hunger, thirst, shelter, sex. 2- Safety: security, protection. 3- Social: affection, friendship, acceptance. 4- Esteem; internal factors: self-respect, autonomy, achievement. External factors: status, attention, recognition. 5- Self-actualization: drive to become what we are capable of becoming.
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Four processes determine their influences on social learning on individual:
1- Attentional processes. 2- Retention processes. 3- Motor reproduction processes. 4- Reinforcement processes.
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Four referent comparisons of equity theory:
1- Self-inside. 2- Self-outside. 3- Other-inside. 4- Other-outside.
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Employees who perceive inequity will make one of six choices:
1- Change their inputs. 2- Change their outcomes. 3- Distort perceptions of self. 4- Distort perception of others. 5- Choose a different referent. 6- Leave the field.
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