1. Project planning
The systems life cycle

2. Feasibility study Initial study
Looks to see if a new system can be built
At reasonable cost
In reasonable time

3. Feasibility study
Fact finding finds out what people want from the new system by using:
Questionnaires
Interviews
Observation
Inspection of records

4. Analysis Identifies the problems to be solved
Looks in detail at the current system
Understands the existing system

5. Design Designs the system in line with the user requirements
Chooses input, storage and output methods
Decides on the processes
Designs input/output screens and layouts spreadsheets, databases, etc.
Designs validation tests
Designs test plans

6. Implementation Produces a working solution according to the design
Produces framework for databases, spreadsheets, etc.
Programmers produce the program code
Uses software tools to produce a solution
Produces the working system according to the design

7. Testing
Test plan created during design stage is used to test the system
Test data is entered
Results are compared with what was expected
Remedial action is taken to correct faults
Validation tests are tested

8. Training and documentation
User training on how to use the new system
Documentation to help the user is created

9. Evaluation and monitoring
Checking user requirements and performance criteria have been met
Assessment of client/user satisfaction
Setting up review cycle so new system is periodically reviewed

10. Maintenance Set up help-desk facilities
Add extra functions when required
Improve performance
Investigate system crashes to prevent them happening again

11. Project Management Some in charge of the project – Project Manager
Work divided among team members
Appropriate task for their skills
Conflicts sorted out
Budget managed
Reviewed regularly
Work produced is fit for purpose and deadlines are met

12. ICT in projects Production of computer games Business Education
Cultural interaction

13. System investigation methods
Questionnaires
Interviews
Observation
Inspection of records

14. System implementation strategies
Direct changeover
Parallel changeover
Phased changeover
Pilot changeover