0. Eurostar & TGV PAH Ticket Changes
New Format & New Server

1. Summary Impacted Families Ticket Layout Confirmation email changes
Proforma invoice changes

2. Topics Proforma Invoice Changes Impacted Train Families Ticket Layout
PAH Confirmation Changes
Exchanges After Demat Launch

3. Impacted Train Families
Eurostar
TGV
Brussels – France TGV
France - Italy TGV
France - Freiburg TGV
Paris - Luxembourg TGV
France - Germany High Speed
France - Spain High Speed
Lyria

4. Ticket Layout First Class tickets Eurostar Business Premier
Old ticket layout is behind new image
Currency format will be fixed as soon as possible
Point out url in bottom left section
PNR position is different
Issuance date and time now included in top section of ticket

5. Ticket Layout First Class tickets Eurostar standard Premier
Class of service
Point out url in bottom left section
No REI logo on tickets
PNR position is different
Issuance date and time now included in top section of ticket
Updated terms, conditions of use and contact info

6. Ticket Layout
First class tickets
TGV

7. Ticket Layout Second class tickets Eurostar
Point out url in bottom left section
No REI logo on tickets
Old ticket is behind this new one ( for reference)
PNR position is different
Issuance date and time now included in top section of ticket

8. Ticket Layout
Second class tickets
TGV

9. Proforma Invoice Changes
Click through links
Shorter and cleaner Url

10. Email confirmation changes

11. Email confirmation changes
Print your ticket button
One link per ticket, per passenger

12. Exchanges - TGV ticket – no changes Eurostar tickets – see chart below
User must select appropriate ticketing method during Exchange booking flow
Euronet - change ticketing option after accepting exchange
Web service - retrieve booking in Euronet and change ticketing option via modify booking mode
Original print format
New print format
Type of exchange
Allowed or Not
PAH
Both
Not allowed
TOD
True exchange
Allowed
Paper
Manual exchange

13. Eurostar Exchanges
Eurostar Exchanges – If ticketing option is not correctly updated, the following error will be displayed.
Euronet
WebServices

14. Thank You