1. ADCHEM CORPORATION TECHNICAL SUPPORT DEPARTMENT
PROVIDING UNMATCHED SUPPORT TO OUR CUSTOMERS

2. WHAT WE OFFER: Well staffed Technical Service Department
Full product breakdown and testing capabilities
Analytical capabilities
Physical testing capabilities
Bonding studies
Simulated application testing
Can customize adhesive formulations to suit application

3. The Extra Mile…
Modification of test methods to better match the application.
Reports include detailed description of the test methods used, the sample set up, the results and the failure mode.
Pictures in the report to demonstrate the set up and failure mode.
Providing customers with a clear understanding of the test and the results.

4. The Shelf Strip The Application:
Exposed side bonding to extruded vinyl shelf strip
Liner side bonding to powder coated metal shelf
Shelf strip bond is stressed regularly at edges when brushed against by customers

5. The Shelf Strip The Report:
Developed a new test, Inverted 90° Angle Static Peel, to put simulate the anticipated failure mode, with quantifiable results

7. The Shelf Strip Results charted to demonstrate Adchem Products superiority even with a narrower strip of tape

8. The Shelf Strip The Result:
Altered the construction of an existing product to best match the performance required for the application.
Resulting product was cheaper than the standard product it replaced and performed better than the competition even at 1/3 less coverage.

9. The Vinyl Flooring The Application Required a 3-mil Transfer Tape
Bonding highly plasticized vinyl to concrete floor
Heavy traffic area with heavy stresses
Adchem was informed of this opportunity after several other tape and adhesive manufacturers were already working on it

10. The Vinyl Flooring The Report
Adchem ultimately won the business with a superior product and superior technical support and reporting, as noted by the owner of the company.
Adchem developed new tests to simulate the application, screened numerous products against the competitors, provided written report with pictures, as well as a video demonstrating the products under stress.

11. The Vinyl Flooring The Video

12. The Vinyl Flooring The Competitor
It was discovered that tiles laminated with Comp C, by the customer, demonstrated adhesive pick-off when the liner was removed.
This, of course, was brought to the customer’s attention in the report.

13. The Baby Bath The Application
Bonding thin polyethylene foam inside baby bath tub.
Customer wanted a product with the same “softness” as the incumbent product.
Bond must withstand stresses associated with a baby bath mat.

14. The Baby Bath The Report
After basic product breakdown and comparisons, new tests were devised to distinguish the products.
Warm water immersion peels were conducted, demonstrating the drop off in strength of the Comp. These were charted as a visual aid.

16. The Baby Bath The Foam Bond
The superiority of the Adchem 5000M bond to the PE foam was demonstrated with embedded photographs.
Note the large glossy areas on the Comp tape, indicating no foam tear vs. Adchem 100% foam tear

17. The Baby Bath
The “Softness” Factor
We had the products analyzed for Probe Tack, and the results graphed for visual effect, thus demonstrating the Adchem 5000M having superior “softness”.

20. TECHNICAL SUPPORT
These are just a few examples of the level of technical support Adchem offers our customers.
We have the experience in the industry to provide unsurpassed technical assistance.
Our in-house lab, together with our supplier partners provide us access to state of the art testing and analyzing equipment.
When necessary, we can customize an adhesive system, or develop whole new systems to meet the needs of the customer’s application.