1. Organizational Change Management & Introduction to Chart of Accounts and Procurement
Session # 2 ADKAR

2. Agenda OCM Review “Real World” Discussion on Bear Trax Changes
ADKAR Model
Complete Team Analysis
Leadership Actions
Shawnee State University

3. Implementing Bear Trax Changes - Today
Internal Trainers
Department Coordinators
Empowering to be leaders of change
Extension of OCM team within impacted area/department
Top down communication
Website
Communication
Change Ambassador Network
Training
Leadership Coaching
Will use feedback loops as a talking point*
Shawnee State University

4. Organizational Change Management & End User Training
OCM
The process, tools and techniques to manage the people side of change to achieve the required business results.
Training and Development
All learning activities required for leaders and employees to get adopt the business changes

5. Change Cycle
Everyone goes through a natural “change cycle” when a change is introduced:
Shawnee State University

6. Discussion Fearful of losing jobs.
Activity: How do you answer these real concerns?
Fearful of losing jobs.
Encouraged but nervous about change.
If you make me use electronic time, I will retire. (Your best employee / Your worst employee)

7. The Five Building Blocks of Successful Change
Prosci® ADKAR® Model
Awareness
Awareness of the need for change
Desire
Desire to participate and support the change
Knowledge
Knowledge on how to change
Ability
Ability - required skills and behaviors
Reinforcement®
Reinforcement to sustain the change

8. Complete Team Analysis – Move them to “3”
Employee
Awareness
Desire
Knowledge
Ability
Reinforce 1. 2. 3. 4. 5. 6. 7. 8.
Training
June 12-28
Ask, Listen, and Observe
“Go – Live”
0-Unaware
5-Expert
0-Rebel
5-Advocate
Shawnee State University

9. “Desire” - Leadership Actions
Ask, Listen & Understand Objections
Focus on “What”, not “How”
Remove Barriers
Provide Clear Choices and Consequences
Create Hope
Show the Benefits in Real and Tangible Ways
Make a Personal Appeal
Convert the Strongest Dissenters
Allow a “Sacrifice”
Use Rewards
Shawnee State University

10. Summary
Some people change when they see the light; others when they feel the heat!
-Unknown
Shawnee State University

11. Chart of Accounts and Procurement
Introduction by Jonica Burke and Michelle Finch
Shawnee State University

12. Jonica Burke – Chart of Accounts
CARS (Jenzabar CX) Fund – Function – Object – Project example: 10 – 1010 – 6210 – 1000 (General Operating Fund – English & Humanities Department – Travel – Academic Affairs Division) Bear Trax (Oracle Cloud) Entity – Fund – Function – Unit – Object – Project – Future example: – – – (SSU - General Operating Fund – Instruction – English & Humanities Department - Travel – No Project – Future)
Shawnee State University

13. Introduction # 2 – Chart of Accounts and Procurement
Michelle Finch
Bear Trax Procurement Project Lead & SME
11 years at SSU in Controller’s office
Supervisor – Procurement
Shawnee State University