1. Florida Public Service Commission’s 2007 Storm Preparedness Workshop
AT&T Florida Representatives:
Wayne Tubaugh, Kirk Smith, Jennifer Kay, Esq.
May 23, 2007

2. Storm Hardening & Preventative Measures for 2007 Storm Season
The industry has come a long way -

3. AT&T Florida is prepared for storms
Storm Hardening & Preventative
Measures for 2007 Storm Season
AT&T Florida is prepared for storms

4. Storm Hardening & Preventative Measures for 2007 Storm Season
What have we learned?
Our Orientation
Our Process
Planning / Debriefings
Workshops & Drills
Preparation is Key
Constant Monitoring
Early Warning
Mobilizations / Staging of Assets
Action Oriented
Functional Team Bridges
Turf Team Calls
Regional Calls
Field Enabler-Centric
Emergency Operation Center Command & Control
Intervention
Team Lead Morning Sit – Rep
Constant Calibration
Executive Participation
Act & Adjust
Attitude is EVERYTHING
Solve the Problem!
Discussions with Intensity (DWIs)

5. Storm Hardening & Preventative Measures for 2007 Storm Season
Collaborative efforts with certain Investor Owned Utilities (IOUs)
Emergency restorations
Infrastructure hardening
Ongoing pole inspections
Ongoing vegetation management
Florida-specific “table top drill” (storm simulation) June 7, 2007 and Generator Tracking System (GTS) training in early June
New contract with propane provider (24 hour availability)
Improved ability to secure remote terminals through door straps and cabinet covers
Elevated certain platforms for critical network equipment prone to flooding

6. Storm Hardening & Preventative Measures for 2007 Storm Season
Wrapped Remote Terminal
Raised Platforms
for Remote Terminals

7. Storm Hardening & Preventative Measures for 2007 Storm Season
Benefits of the AT&T/BellSouth merger:
Unified network managerial control facilitating efficiency
Local
Mobility
Long-distance
Custom-built emergency communications vehicles with satellite uplink facilities

8. Storm Hardening & Preventative Measures for 2007 Storm Season
Custom-built emergency communications vehicles
A National Disaster Recovery (NDR) Emergency Communications Vehicle at the Miami, FL demonstration site. The van is used to establish voice and data communications to a recovery site using a satellite link to the AT&T Network.
AT&T has a fleet of custom-built emergency communications vehicles with satellite uplink facilities that can be immediately deployed to establish command centers and communications capabilities. These are fully-equipped, completely self-sufficient centers. They are equipped with generators, a satellite dish for constant communications, LAN connectivity and a PBX phone system, and provide room for more than thirty (30) technicians.

9. Storm Hardening & Preventative Measures for 2007 Storm Season
Since the last hurricane season, AT&T has:
Purchased 158 additional portable generators for regional deployment
Added more than 30 portable generators to local inventories for Florida
Installed permanent generators at more than 175 strategic remote terminal sites in Florida
The increased availability of back-up power will minimize outages.

10. Storm Hardening & Preventative Measures for 2007 Storm Season
Network Element Recovery
Regional Generator Pool Sites
Jacksonville

11. Storm Hardening & Preventative Measures for 2007 Storm Season
Network Element Recovery
____________
Portable Generator Deployment Strategy

12. Storm Hardening & Preventative Measures for 2007 Storm Season
Network Element Recovery ________
Generator Deployment Site
Orlando, Florida

13. Storm Hardening & Preventative Measures for 2007 Storm Season
Actions that enhance network reliability
E911 and Cell Site Strike Teams
Severe Weather Central Office Checklist
Advanced mapping and tracking technology
Generator Tracking System (GTS) used to manage deployment of portable generators
Permanent generators at large remote terminal sites

14. Storm Hardening & Preventative Measures for 2007 Storm Season
AT&T Florida’s Network performed well during the last hurricane season:
Over 97% of its utility poles remained intact following Hurricane Wilma.
AT&T Florida strives to incorporate lessons learned into better practices and procedures for the future.
AT&T Florida believes that the new and/or improved practices and procedures will minimize damages and outages in future storms.

15. Storm Hardening & Preventative Measures for 2007 Storm Season
AT&T Florida remains committed to providing high quality service to its customers before and after storms.
AT&T Florida’s long-standing dedication to comprehensive storm preparation and prompt restoration, coupled with the increased resources available to AT&T Florida as a result of the merger, place AT&T Florida in a better position to protect its network from storm damage, repair facilities and restore service efficiently following severe weather events.

16. Storm Hardening & Preventative Measures for 2007 Storm Season
Our greatest asset is our people
Mission
To provide a safe environment for the people of AT&T and their families following a disaster. With this support, our people can concentrate on restoring service to our customers.

17. Storm Hardening & Preventative Measures for 2007 Storm Season
Our greatest asset is our people
Our Greatest Asset is

18. Thank You!