1. Office Phones Voicemail Dial 6002 off-campus or 4002 on-campus
Press button with envelope
Dial 6002 off-campus or 4002 on-campus
Press * and enter mailbox\phone number

2. Office Phones Other Messages Voicemail light but no voicemail?!?!
Call Back Message
Press button with envelope and read top of screen

3. Effort to reduce costs to campus
MFP and Friends
Effort to reduce costs to campus
“centrally” located
Secure printing
Scan to

4. MFP and Friends To install network printers - Windows Computers
\\CSCPRINT2
Search for printer or MFP
Double-click printer icon

5. MFP and Friends To install network printer – Apple/Mac Computers
Download and install drivers – Admin access
Install printer using DNS name and built in Apple Print & Fax Utility
Call IT Helpdesk

6. Z-Drive Network Storage 750 MB of network storage
Follows users between campus computers on ORN network
Server based
No off-campus access
Not a student service (OneDrive)

7. Email On-Campus: Microsoft Outlook or Entourage
CSC Employee
CSC Faculty
Does NOT contain non-CSC addresses
Contact List
Address Lists – Global Address List
+ Attachments – 25MB
Total size 50GB – Larger than it seems
Archiving – Stores older on computer
saved on server – Sync’d

8. Off-Campus Email Usage: Office 365 Email or Outlook Anywhere
Web based works with most web browsers
Syncs with campus
Office 365
Outlook.com/csc.edu

9. Office 365 e-mail OneDrive Skype for Business
Ease of accessibility from any web enabled device
50GB limit
Document backup with sync capability
Document sharing/collaboration
OneDrive
Chat feature including video chat
Share screens and Demonstrations
Faculty and Student led presentations
Skype for Business

10. Wireless CSC Private/Secure CSC owned devices Internal to network
Outlook
ORN login/services
Z-Drive access
CSC (Public)
Personal devices
Register device with NAC device – ORN login credentials
Think Hotel!
External to network
No ORN services
No wireless printing

11. Personal Phones and Devices
Register on CSC (CSC Public) Wireless Network
Use ORN login credentials
Sync
Servers: outlook.office365.com
Requires SSL or security certificate
Use credentials

12. Self-Service Ticketing System
“IT Help Desk” under Employee drop down
Submit a ticket
View details of previous tickets
Only works on campus

13. 7:30 – 7:30pm Monday-Thursday
IT Help Desk
(308) 432 – 6311
7:30 – 7:30pm Monday-Thursday
7:30 – 4:30pm Fridays
1:00 – 5:00pm Sundays

15. CSC Policy Website

16. TrueYou Identity Manager
Reset Passwords For:
MyCSC
Firefly