1. Platform as a Service (PaaS)
Global Negotiations Insight
Patty Bednarczyk and Steve Smith

2. Evolution of Hosting Services
On–Premise Data Center
Companies are shifting away
Co-Locating
Companies started the migration
Rent real estate
BYOL and hardware
Cost benefits –capital vs expense
Managed by 3rd parties
Hosting Services

3. Evolution of Hosting Services
Types of Hosting Services
Software as a Service (SaaS)
Platform as a Service (PaaS)
Infrastructure as a Service (IaaS)

4. Evolution of Hosting Services
Software as a Service (SaaS)
Largest and most mature cloud service
Customer uses the Web to access their applications
Provider manages all support: applications, runtime, data, middleware, OS, virtualization, servers, storage, networking

5. Evolution of Hosting Services
Platform as a Service (PaaS)
Provider hosts their software and hardware
Gain a framework to build upon to develop or customize applications.
Makes the development, testing, and deployment of applications quick, simple, and cost-effective.
Provider manages OS, virtualization, servers, storage, networking.
Customer manages the applications.

6. Evolution of Hosting Services
Infrastructure as a Service (IaaS)
Provider hosts hardware and infrastructure
Self-service model for accessing, monitoring, and managing remote datacenter infrastructure, such as compute, storage, networking, and networking services
Benefits:
Avoid the purchase of hardware
Personnel, real estate, etc
Clients purchase IaaS based on consumption, similar to electricity or other utility billing

7. Considerations/Concerns of Hosting
Privacy Considerations
Perceptions of China – Government issues
Who owns the data
How is the data segregated
What happens after the contract term is up
What happens if there is a security breach
Security Concerns
Access via Internet, convenience vs risk
Data Governance
Classify data as Public, Internal Use, Protected, Confidential

8. Asia-Pac PaaS Experience
Off Mainland Approach
Dedicated/Virtual
Data Center Connectivity
BYOL
Complexity of contracting with China and US-based companies for China
Language Impact

9. Asia – Pac PaaS Overview
Challenges
Cloud Connectivity – multiple contracts
Working internationally – time zones, languages, evolving technology
Lessons learned
PaaS vendors still maturing
PaaS is less flexible

10. EMEA Datacenter Co-Lo Experience Overview
Brussel’s site was moving
SJM had 2 people for IT support
Covered sw updates, server changes, cabling, power, UPS, cooling
Needed a 3rd party for
Server changes, water, cooling, security, and monitor/maintain UPS, generators, utilities, cooling
Lessons learned
1st right to add’l space
Ownership of power, cooling

11. Hosting Services – It’s Future
Hybrid services – Converging hosting and in-house
Tools available for customers to manage both sites
SaaS continues to grow
Customers demanding/preferring it
Less expensive than in-house
Public Cloud Data
Usage aided by data location laws
Keep data local, in country

12. Hosting Services – It’s Future
Tier 1 vendors, Microsoft, Amazon, Google
Put contract in place now, user will put on credit card
Can be managed if under contract, access to usage reports

13. Lessons Learned
International Business
Start early
Seek local talent

14. Evaluation and Materials
Questions?
Evaluation and Materials
Take this time to go the conference app find this class, and fill out evaluation.
If you need the PowerPoint, it’s on your thumbdrive