1. Lead Management is “ASP” – it can be securely accessed from any internet connection.

2. The Inbox helps you manage incoming internet leads from one centralized location.

3. The Inbox also acts as your email inbox, displaying all incoming email correspondence.

4. Sent items are stored in the inbox for future reference.

5. The Daily Work Plan guides users through their follow up activities for the day, as well as alerts them of scheduled customer appointments. New walk-in or phone prospects can be added from here as well for tracking and follow up.

6. Each customer file contains all information about that customer, including prospect history, privacy/contact preferences, notes, and activity history.

7. When integrated with the Reynolds System, previous sales are detailed for each customer. (When non-integrated, this screen is not available.)

8. Email communications are customizable and personal
communications are customizable and personal. templates can match the look and feel of dealership website to reinforce your marketing message and image.

9. An image library provides you with up to date photos to customize your email templates.

10. Set ups ensure that things like auto-responses are set up and incoming internet prospects are being routed to the right person for follow up.

11. Reports provide a way to track important performance metrics.

12. Data-mining allows you to find (or re-find) opportunities in your own database!

13. Our on-line help (available in written or video format) provides users with new knowledge or just a refresher!