1. Group 3: Library Culture Committee
6. Cultivate an organizational culture that can equip staff with the required skills to transform the library
Group 3: Library Culture Committee

2. Proposal:
To develop aggressive; innovative; team, people, and outcome-oriented staff who will support the mission of the library.
To achieve these characteristics, we will
Know ourselves
Set our minds to achieve our goals
Build capacities/capabilities/competencies
Re-brand ourselves
Collaborate

3. 1. Know ourselves Internal External Skills inventory
Revisit current job description/survey staff
Review organizational structure
Retreat (withdraw & look at what is happening)
External
Survey library patrons, faculty
Environment scanning/group discussions
Benchmarking with the rest of the world (peer institutions), visiting other libraries

4. Rationale for the suggestion
Understand the people in WUL (hardworking, knowledgeable, committed)
Define the importance of library as perceived by staff and university
Identify the challenges
How will these transform the library
Staff performance is a key to achieve excellence

5. Indicators to monitor success
Resource Implication
Hire consultant if budget allows (expert on Organization Development)
Expenses on meetings, trips
Expenses on surveys
Indicators to monitor success
Result of the surveys
Evaluation of the current organizational status
List of skills available (Technical Skills, Human Skills, Conceptual Skills)

6. 2. Set our minds to achieve our goals
Define library’s purpose (unique strengths)
Identify pivot points for change
Identify barriers
Propose innovations
Team Building/Goal setting
Strategic Planning

7. Rationale for the suggestions
To strengthen the relationship (work together – joint performance)
How will these transform the library
Staff will own the new direction because they are part of its development (staff are connected to the library’s mission)

8. Indicators to monitor success
Resource Implication
Budget for evaluations, meetings, group discussions, team building activities
Indicators to monitor success
New goals, new ideas
Identify gaps between current job and the needs required (new posts, promotions)
Identify staff who can be leaders
Measure culture changes (self assessment, opinions, business indicators, financial)
Identify barriers

9. 3. Build our capacities/capabilities/competencies
Attend skills and leadership trainings (including communication skills, customer relation, team spirit and other)
Join collaboration project, learn to negotiate, be creative/innovate, learn technology, and project management
Develop reward system that will inspire staff

10. Rationale for the suggestion
Staff with skills needed by the library
To have staff that will support Actions 1-5
How will these transform the library
Improve work performance/services provided to the patrons and community
Change the image of the library from inward looking and individualistic to welcoming and ready to take the challenge

11. Indicators to monitor success
Resource Implication
Funds for trainings, and other capacity building activities
Indicators to monitor success
Improved programs, facilities, and good working spaces for the staff
Number of trainings attended
Less complaints (from patrons/staff)
Aggressive and innovative staff

12. 4. Re-Branding Future directions (think out of the box)
Get inter-connected -- internal communication (newsletter, coaching, mentoring)
Continuous re-training, skills upgrading (sustain competitive advantage)
Review performance appraisal system
Let the University know

13. Rationale for the suggestion
Sustain competitive advantage
How these will transform the library
Internalization will generate new ideas
Resource Implication
Budget for continuous retraining, projects
Indicator
Increase in users
Presence / value to the university (Impact)

14. 5. Collaborate Join associations Network with other libraries
Network with faculty
Be a friend of the ADMINISTRATION
More social nights like the dinner last night

15. Rationale for the suggestion
Share experience, learn from others
Share resources
Empathise with the people (faculty, admin)
How these will transform the library
Library image will change
Resources needed
Membership fee, Budget for meetings, renovations for new meeting areas
Indicators
Membership to organization, library projects gains popularity

16. Library Culture Committee
Gu Yingshan
Jung Gooin
Lariosa Mary
Lee Becky
Oh Sena
Santos Engracia