1. 21st Century Workforce G2G (government to other governments)
System Def:
The pervasive digital interaction between citizens and their government which extend to.]
G2G (government to other governments)
G2C (government to citizens)
G2E (government to employees)
G2B (government to businesses)
 Bassoppo 2016

2. 21st Century Workforce
 Bassoppo 2016

3. 21st Century Workforce It is about
Rebranding public sector delivery systems (Adoption of innovative ways of delivering public services)
Result Based Management (RBM) and Performance Systems (ISD)
Computer Based Delivery and Control Systems
Computer Based Decision Support Systems
 Bassoppo 2016

4. 21st Century Workforce Why E-Government??? improve service delivery
increase revenue collection
reduce red tape and corruption
encourage citizen feedback
 Bassoppo 2016

5. 21st Century Workforce Advantages of E-Government
Offer an increased portfolio of public services to citizens in an efficient and cost effective manner
Allow for government transparency in implementing policy
Improve efficiency in paper-based/analogue systems
Allowing the public to be informed about what the government is working on as well as the policies they are trying to implement
Facilitating better communication between government and business
e.g. eProcurement of facilitates Gov to Gov (G2G) and Bus 2 Bus (B2B) communication systems
Allowing smaller businesses to compete for government contracts
Creating an open market and stronger economy through business that targets average citizens
Obtain information at a faster speed (JIT)
Maximize Mobile connectivity and the ability to service inaccessible citizens
Overall E-Government includes efficiency, improved services, better accessibility of public services, and more transparency and accountability
 Bassoppo 2016

6. 21st Century Workforce Disadvantages of E-Government
The lack of equality in online public access to the internet
Reliability and validity of inter access on information shared the web
Government groups that could influence and bias public opinion (NGO’S)/special interest groups
Hyper-surveillance: Once the government begins to develop and become more sophisticated, the citizens will be forced to interact electronically with the government on a larger scale.
Lack of privacy for civilians as their government obtains more and more information on them
Cost: Capital investment in developing E-Government is huge and will most likely involve foreign capita. Government 2 Government enterprises always tricky to manage, control and predict.
Inaccessibility: An E-Government site that provides web based access and support often does not offer the potential to reach many users including those who live in the rural areas, have low literacy levels and exist on poverty line incomes.
 Bassoppo 2016

7. 21st Century Workforce Way Forward w/ E-Government
Improve on reliability/validity of inter access on information shared the web
Attenuate public/private groups that could influence and bias public opinion (e.g. NGO’S and special interest groups)
Benevolent Hyper-surveillance: Once the government begins to develop and become more sophisticated, the citizens will be forced to interact electronically with the government on a larger scale.
Discourage lack of privacy for civilians as their government obtains more and more information on them
Reduce Cost: Capital investment in developing E-Government is huge and will most likely involve foreign capital. Government 2 Government enterprises always tricky.
Accessibility: An E-Government site that provides web based access and support often does not offer the potential to reach many users including those who live in the rural areas, have low literacy levels and exist on poverty line incomes.
 Bassoppo 2016