1. Chapter 1 Managing E-Mail Messages with Outlook
Microsoft Outlook 2010
Chapter 1
Managing Messages with Outlook

2. Objectives Start and quit Outlook
Compose, address, and send an message
Open, read, print, and close an message
Reply to an message
Forward an message
Delete an message
Check spelling as you type an message
Managing Messages with Outlook

3. Objectives Save an e-mail message in the Drafts folder
Retrieve a saved message
Attach a file to an outgoing message
Copy another person when sending an message
Preview and save a file attachment
Create an folder
Move and copy received messages to a folder
Managing Messages with Outlook

4. Project – Composing and Sending E-Mail Messages
Managing Messages with Outlook

5. General Project Guidelines
Determine the best method for reading messages you receive
Organize the message
Choose the words for the subject line
Choose the words for the message text
Ensure that the content of the message is appropriate for the recipient
Alert the recipient(s) when sending large file attachments
Be aware of computer viruses and how they spread
Managing Messages with Outlook

6. Opening an Outlook Data File
Click Open in the Backstage view to display the Open commands
Click Open Outlook Data File to display the Open Outlook Data File dialog box
Navigate to the data file location
Click to select the file, and then click the Open button to open the data file
Managing Messages with Outlook

7. Opening an Outlook Data File
Managing Messages with Outlook

8. Composing and Sending an E-Mail Message
Click the New button on the Home tab to open the Untitled – Message (HTML) window
Type the recipient’s address in the To text box
Type the message subject in the Subject text box
Type the body of the message in the message area
Click the Send button in the message header to send the message and close the message window
Managing Messages with Outlook

9. Composing and Sending an E-Mail Message
Managing Messages with Outlook

10. How E-Mail Messages Travel from Sender to Receiver
Managing Messages with Outlook

11. Reading an E-Mail Message in the Reading Pane
Click the message header in the inbox message list to select the message and display its contents in the Reading Pane
Managing Messages with Outlook

12. Opening an E-Mail Message in a Window
Double-click the desired message in the message list to display the selected message in its own window
Managing Messages with Outlook

13. Closing an E-Mail Message
Click the Close button on the title bar of the message window to close the window
Managing Messages with Outlook

14. Printing an E-Mail Message
Right-click the message you wish to print
Click Quick Print on the shortcut menu to send the message to the currently selected printer
Managing Messages with Outlook

15. Responding to E-Mail Messages
Managing Messages with Outlook

16. Replying to an E-Mail Message
Click the message header of the message to which you want to reply
Click the Reply button on the Home tab to open the message window
Type the message text in the message area
Click the Send button in the message header to send the message and display the Inbox window
Managing Messages with Outlook

17. Replying to an E-Mail Message
Managing Messages with Outlook

18. Forwarding an E-Mail Message
Select the desired message in the message list to forward
Click the Forward button on the Home tab to display the message window
Type the new recipient’s address in the To text box
Make necessary edits to the message area
Click the Send button in the message header
Managing Messages with Outlook

19. Forwarding an E-Mail Message
Managing Messages with Outlook

20. Message Formats
Managing Messages with Outlook

21. Changing the Message Format and Sending the Message
Click the desired formatting button on the Format Text tab in the Formatting group to select the message format
Managing Messages with Outlook

22. Deleting an E-Mail Message
Click the desired message header in the message list to select the message to delete
Click the Delete button on the Home tab to move the message from the current folder to the Deleted Items folder
Managing Messages with Outlook

23. Deleting an E-Mail Message
Managing Messages with Outlook

24. Checking the Spelling of a Word
Right-click a word containing a red wavy line (indicating a misspelled word) to display a shortcut menu that presents a list of suggested spelling corrections for the flagged word
Click the desired word or command
Managing Messages with Outlook

25. Checking the Spelling of a Word
Managing Messages with Outlook

26. Saving and Closing an E-Mail Message without Sending It
Click the Save button on the Quick Access Toolbar to save the message to the Drafts folder
Click the Close button on the title bar to close the message window
If you want to view the saved message, click the Drafts folder to view any saved messages
Managing Messages with Outlook

27. Saving and Closing an E-Mail Message without Sending It
Managing Messages with Outlook

28. Opening a Saved E-Mail Message
Click the Drafts folder in the Mail folder list to display the message headers for saved messages
Double-click the message header in the message list to open the message
Managing Messages with Outlook

29. Including a Courtesy Copy Recipient in an E-Mail Message
Click the Cc text box to select it and then type the recipient’s address to include a courtesy copy address
Managing Messages with Outlook

30. Attaching a File to an E-Mail Message
Click the Attach File button on the Message tab to display the Insert File dialog box
Navigate to the location of the file you want to attach
Click the desired file to select the file to attach
Click the Insert button to attach the selected file to the message and close the Insert File dialog box
Managing Messages with Outlook

31. Attaching a File to an E-Mail Message
Managing Messages with Outlook

32. Setting Message Importance for a Single E-Mail Message
With the message open, click the High Importance button (or Low Importance button) on the Message tab to add an importance level to the message
Managing Messages with Outlook

33. Previewing and Saving an Attachment
In the message list, click a message containing an attachment
In the Reading Pane, click the attachment to preview the document in the Reading Pane and display the Attachment Tools Attachments tab
Click the Save As button on the Attachment Tools Attachments tab to display the Save Attachment dialog box
Navigate to the location to which you want to save the attachment
Click the Save button to save the attached file and close the Save Attachment dialog box
Managing Messages with Outlook

34. Previewing and Saving an Attachment
Managing Messages with Outlook

35. Creating a New Folder in the Inbox Folder
If it is not already selected, click the Inbox folder to select it
Click the New Folder button on the Folder tab to display the Create New Folder dialog box
Type the desired folder name in the Name text box
If Mail and Post Items is not already selected, click the Folder contains button arrow and then click Mail and Post Items to place only messages in the new folder
If necessary, click Inbox in the ‘Select where to place the folder’ list to place the new folder in the selected folder
Click the OK button to create the folder and close the Create New Folder dialog box
Managing Messages with Outlook

36. Creating a New Folder in the Inbox Folder
Managing Messages with Outlook

37. Moving an E-Mail Message to a Folder
Click the message header of the message you wish to move
Click the Move button on the Home tab to display the Move menu
Click the destination folder on the Move menu to move the selected message from the source folder to the destination folder
Managing Messages with Outlook

38. Moving an E-Mail Message to a Folder
Managing Messages with Outlook

39. Chapter Summary Start and quit Outlook
Compose, address, and send an message
Open, read, print, and close an message
Reply to an message
Forward an message
Delete an message
Check spelling as you type an message
Managing Messages with Outlook

40. Chapter Summary Save an e-mail message in the Drafts folder
Retrieve a saved message
Attach a file to an outgoing message
Copy another person when sending an message
Preview and save a file attachment
Create an folder
Move and copy received messages to a folder
Managing Messages with Outlook

41. Microsoft Outlook 2010
Chapter 1 Complete