1. Dobra praksa u zemljama Europske unije Mark Castle
Konferencija
„Žrtve kaznenih djela – unapređenje sustava zaštite kroz individualiziranu procjenu potreba“ 22. i 23. rujna 2016.,Zagreb, Hotel Dubrovnik, Ljudevita Gaja 1, dvorana Centrum (I. Kat)
Dobra praksa u zemljama Europske unije Mark Castle

2. Analysis of victims’ rights and services in Europe
Alignment with EU Directive 2012/29/EU

3. Outline of the Presentation
Introduction
The EU Victims’ Directive
The Directive: implementation challenges and progress
Victim Support
Organisational structures of victim support services
Government and NGO collaboration
Funding mechanisms
Individual evaluation

4. Introduction

5. About VSE
Umbrella network for national victim support organisations in Europe
It has 43 Members from 26 countries, including 21 Member States of the European Union.
Its Members have around 3000 staff, volunteers and provide assistance to around 2 million people affected by crime and disasters each year

6. CO-ORDINATION OF SERVICES
About VSE
Promotes, advocates for and facilitates establishment and development of victims rights and services in Europe
Helps victim support organisations to develop capacities, learn from each other, share best practice and cooperate.
ADVOCACY
MONITORING
CO-ORDINATION OF SERVICES
RESEARCH
CAPACITY BUILDING
TRAINING.

7. EU Victim’s Directive
One of the drivers for all of these changes we have EU Directive on victims rights

8. Needs of victim of crime
Information
Compensation and Mediation
Victim Support
Protection
Respect and Recognition
Access to Justice
These are the needs in the Directive
Information first and on the case

9. Victim support Europe Explainer Video

10. Victim support
Analysis of Serbia Country Analysis Recommendations

11. Victim Support – articles in the Directive
For as long as victim needs; Irrelevant of complaint; Free & confidential; Family members; Continuity of support
Specialist and universal services
Information
Information on victims’ rights
Information on Compensation
Information on role in criminal proceedings
Preparation for attendance of the trial
Referral
Information on specialised services
Direct referral
Emotional support
If needed psychological support
Advice
Advice relating practical issues
Advice relating financial issues
Advice relating prevention
Advice relating secondary and repeat victimisation

12. Victim Support Timing – before, during and after criminal proceedings
Irrelevant of complaint
Free and confidential
Family members
Continuity of support
Specialist and universal services

13. Victim Support Structures
Single, national State funded NGO victim support organisation delivering for all victims of crime
England
Netherlands
Single State run victim support service (either an entity in its own right or an through an organisation which delivers other services)
Croatia
Estonia
A network of NGOs co-ordinated by a single body receiving funding through the State
France
A network of NGOs, co-ordinated by a Steering committee of the NGOs, funded through the State
Finland
A single NGO delivers national services but funds itself entirely
Germany
Overall the different ways in which vs is developed.
We looked at five countries tend to represent these kinds of structures

14. Government and NGO collaboration
Voice the concern in victims
Advocate for victim-oriented rights and policies
A-political feedback on victims’issues and services
Flexibility
Volunteering
Accessibility
Un-reported victims
Collaboration of different actors is crucial

15. Funding Mechanisms of Victim Support
Offender surcharges:
Insurance based scheme
Levies against prisoners undertaking paid work
Use of gambling taxes
Use of confiscated criminal assets

16. Individual Assessment
Analysis of Serbia Country Analysis Recommendations

17. Individual Assessment
Article 22
EVVI prject
Individual Assessment in England & Wales

18. Thank you! Victim Support Europe Rue de la Loi 235 Brussels

19. Good Practice - Finland’s Working group on legislative changes relating to criminal proceedings
The group included Victim Support Finland as an NGO representative as it has strong expertise on victims’ role and needs in practice in criminal proceedings. Throughout the legislative and policy developments the main Finnish Victim Support was included as a key contributor to voice the victim’s needs.

20. Good Practice - French Compensation Fund through tax on insurance
Compensation paid is primarily paid through the main compensation fund for victims of infractions (Fonds de Garantie des Victimes d’Actes de Terrorisme et d’autres infractions (FGTI)). Funds are obtained through a contribution from insurance contracts, claims against persons convicted of a crime, and earnings from financial investments it makes. The levy on insurance contracts ranges from €0 to €6.50. See Code des Assurances, Section I : Indemnisation des victimes des actes de terrorisme et d'autres infractions. (Available at : A=LEGISCTA &cidTexte=LEGITEXT )

21. Good Practice - EVVI Project
The French Ministry of Justice developed guidelines on individual assessment of victims in co- operation national and European partners in the framework of the European project EVVI (EValuation of VIctims).

22. Good Practice – Collaboration between SHN and police in referral of victims
Together, the police and SHN created a list of 68 crimes where the police automatically refer the case and victim(s) to SHN unless the victim objects to this. As soon as there is a new registration in the police system, SHN will receive the contact details of the victim and the type of crime in their system. This proactive referral system ensures consistency in support offers and overcomes some level of reliance on individual officer goodwill. See Dutch Ministry of Security and Justice (2015), p. 21