1. Strategic Planning: The INTERNAL Program Performance Review (PPR)
Diane Clemens-Knott
California State University, Fullerton
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2. Graduate FTE
Doctoral MS
Total Grad 2

3. Undergraduate Program

4. Undergraduate FTE Upper Division UG Lower Division UG Total Undergrad4

5. College of Science Metrics

6. College of Science Metrics

7. General Education Science Classes
4 class offerings to ~ 650 students/semester
Introductory Geology: Exploring Planet Earth, with lab
Physical Geography of Earth’s Environment, ± lab
Global Warming
Natural Disasters
Currently requires 14 faculty lectures to service 650 students
~46/class

8. Number of lab sections indicated Physical Geography Total
400
Add distance ed
Number of lab sections indicated 1 2 3 4 6 9
350
Physical Geography Total
300
250
Enrollment
200
150
100 50
Spring 01
Fall 01
Spring 02
Fall 02
Spring 03
Fall 03
Spring 04
Fall 04
Spring 05
Fall 05
Spring 06
Fall 06
Spring 07
Fall 07
Spring 08
Fall 08
Spring 09
Semester

9. Are you maximizing your Institutional “VALUE”?
Number of degrees awarded.
Contributing large number of hours to the core curriculum of the University
Providing positive visibility for the institution
Having prominent (read rich) friends and alumni
Public engagement in community issues
Generating external funding (and indirect costs)

10. Program Performance Reviews
Common elements of a PPR
Department Context
SWOT Analysis
Learning Assessment
Goals/strategies/actions for next review period
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11. Program Performance Reviews
Department Context
Mission statement
what we are
Vision statement
what we strive to be
Student Learning Outcomes statement
what we believe our graduates are capable of
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12. Program Performance Reviews
Common elements of a PPR
examples of Mission and Vision statements are available at
SERC: Assessment Planning Documents
Case Study:
Cal State Fullerton’s Department of Geological Sciences
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13. Mission statement what we are
A. Department Context
Mission statement
what we are
What is our purpose for existence?
Industry example (Center for Business Planning)
3M: To solve unsolved problems innovatively
Merck: To preserve and improve human life
Disneyland: To make people happy
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14. CSUF Mission Statement
A. Department Context
CSUF Mission Statement
February 1998
The mission of the Department of Geological Sciences is to support student learning through effective teaching, research and professionalism.
No memory among existing faculty of writing this statement—written by past Chair?
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15. CSUF Mission Statement
A. Department Context
CSUF Mission Statement
February 1998
The mission of the Department of Geological Sciences is to support student learning through effective teaching, research and professionalism.
May 2005
The Department of Geological Sciences is an interdisciplinary education and research community whose members are active mentors and role-models. We provide a student-centered educational and research experience that emphasizes critical thinking, communication and scientific citizenship.
Similarities: student centered
Differences: research has role other than just in support of teaching
Faculty professionalism defined as including mentoring and role-model
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16. CSUF Vision Statement A. Department Context
Ideas from Mission-crafting session were organized into Visions
The draft were based on notes from the Mission mini-retreat—drafted by a subcommittee and reviewed at beginning of subsequent weekend retreat
Point: need to have them to motivate GOALS, but key is HOW they’re written (entire faculty vs. committee/individual)
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17. Student Learning Outcomes Statement
A. Department Context
Student Learning Outcomes Statement
Written for students
SERC: Carleton's SLO
Written for faculty
SERC: CSUF’s SLO [need to post]
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18. What is the basis for these claims? How do we attain our Vision?
A. Department Context
Mission statement
what we are
Vision statement
what we strive to be
Student Learning Outcomes (SLO) statement
what our graduates are capable of
What is the basis for these claims?
The scientific “urge” to back Mission/SLO claims up with data motivates the program assessment.
How do we attain our Vision?
Problem-solving “urge” motivates identification of goals/strategies/action plans in response to Vision.
Here’s the “buy-in” moment: ok, everyone helped write these statements—how do we assess them scientifically?
Not ready to plan assessment until we perform a SWOT analysis…
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19. Program Performance Reviews
B. SWOT Analysis
S = Strengths
W = Weaknesses
O = Opportunities
T = Threats
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20. B. SWOT Analysis Arm yourself with a pen and sticky notes
IN SILENCE, visit all 4 stations (S-W-O-T) and post your ideas about your department
You may revisit stations and reflect on notes, but do so in silence
Each group of 3-4 should gather in front of one of the stations and, IN SILENCE, take turns grouping/rearranging notes into themes.
Once done, construct statements that summarize the various themes at your station.
Report back to whole group.
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21. B. SWOT Analysis
CSUF case study
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