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J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM

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Presentation on theme: "J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM"— Presentation transcript:

1 J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM
Customer Satisfaction Index Ranking $199 and less (Based on a 1,000-point scale) NOTE: Samsung is included in the segment, but is not ranked due to small sample size. Source: J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates survey results without the express prior written consent of J.D. Power and Associates.

2 J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM
Customer Satisfaction Index Ranking $200-$399 (Based on a 1,000-point scale) NOTE: Casio, Panasonic and Toshiba are included in the segment, but are not ranked due to small sample size. Source: J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates survey results without the express prior written consent of J.D. Power and Associates.

3 J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM
Customer Satisfaction Index Ranking $400-$599 (Based on a 1,000-point scale) NOTE: HP, Konica Minolta, Nikon and Pentax are included in the segment, but are not ranked due to small sample size. Source: J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates survey results without the express prior written consent of J.D. Power and Associates.

4 J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM
Customer Satisfaction Index Ranking $600 or more (Based on a 1,000-point scale) NOTE: FujiFilm and Konica Minolta are included in the segment, but are not ranked due to small sample size. Source: J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2004 Digital Camera Satisfaction StudySM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates survey results without the express prior written consent of J.D. Power and Associates.


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