1. Votran Transit Development Plan (TDP)
River To Sea TPO Committees
September 2016

2. Agenda What is a TDP? Baseline Conditions Public Involvement
Peer and Trend Review
Situation Appraisal
Goals
Proposed Alternatives
Next Steps

3. What is a TDP? 10-year Strategic Plan for Transit Service
FDOT requirement
Transit agency guidance document
Identify public transportation needs
Define alternative solutions
Sets the vision…
Difference from Prior TDPs
Corridor approach
Focus on improving existing services performance

4. Key Elements of the TDP Process
Condition Analysis
Public Outreach
Evaluation of Services
Needs Assessment
Goals & Objectives
Resource Assessment
Final Plan: Phasing & Finances

5. Traditional Markets Analyzed Older adults 65+ years
Youth < 15 years old
Households below the poverty level
($25,000 for 4-person household)
Zero vehicle households

6. Discretionary Market
Density Threshold Assessment based on industry thresholds
Level of Transit Investment
Dwelling Unit Density Threshold
Employment Density Threshold
Minimum Investment
4.5-5 dwelling units/acre
4 employees/acre
High Investment
6-7 dwelling units/acre
5-6 employees/acre
Very High Investment
≥8 dwelling units/acre
≥7 employees/acre

7. Population Distribution
Persons with a Disability Population

8. Approximate # of Participants
Public Involvement
Public Outreach Process Completed
On-board survey
Stakeholder interviews
Discussion groups
Public workshops
Gold users survey
Activity
Date
Approximate # of Participants
On-Board Survey
May/June 2016
1,794
Stakeholder Interviews
June 2016 19
Discussion Groups
August 8-9, 2019 27
Public Workshops (Round 1)
August 9-10, 2019 20
Comment Cards/ s
August 2016 8
Gold Users Survey 50
Total To-Date
1,918

9. On-Board Survey 30 questions under 3 major categories:
Travel characteristics
Rider demographics
Customer service/satisfaction
1,794 respondents
Most trips home to work
85% walk to access bus
Safety highest area of passenger satisfaction 4.4 out of 5
Sunday service lowest area of passenger satisfaction 2.5 out of 5
Typical Rider Characteristics
Category
Average Rider Demographic (2006)
Average Rider Demographic (2011)
Average Rider Demographic (2016)
Gender
Female
Male
Ethnic Origin
White
Age
Under 24
25-44
Annual Household Income
<$10,000
Regular Votran User?
Yes
Underlined changes in rider profile

10. On-Board Survey Aspects Least Liked Reasons to Ride Votran
Other passengers 23%
Wait time/Infrequency of service 14%
Weekend service 13%
Limited service hours 9%

11. Stakeholder Interviews
Perception of Transit:
Existing service is satisfactory and meets the needs of transit-dependent riders
Future Role of Transit:
Increase frequency of service, service needed in Lake Helen, trolley service, add bus shelters
Demographic change will have an impact
Technologies
Improved over time, but need to continue advancing
Funding
Split decision on use of local funding
Marketing and Branding
Reasonable, need more bus stop schedules posted, TV ads
Focus more on educational marketing more than branding

12. Performance Peer Group
Capital Area Transit System – Baton Rouge, LA
Charleston Area Regional Transportation Authority – Charleston, SC
Chatham Area Transit Authority – Savannah, GA
Lee County Transit – Fort Myers, FL
Pasco County Public Transportation – Port Richey, FL
Sarasota County Area Transit – Sarasota, FL

13. Peer & Trend Review Overview
FY14 data for all peer agencies accessed from National Transit Database
Metric
Performance Measure
Findings
Performance
Passenger fare revenue
Trend: + 17% (strength)
Peer: *-55% below peer group mean
Effectiveness
Passenger trips per revenue hour
Trend: +11% (strength)
Peer: % above peer group mean (strength)
Efficiency
Operating expense per passenger trip
Trend: -1% (neutral)
Peer: -22% below peer group mean (strength)
Operating expense per revenue mile
Trend: +10% (challenge)
Peer: -10% below peer group mean (strength)
*Removal of CARTA places Votran 48% above peer group mean

14. Situational Appraisal
Provides an evaluation of the local environment
Assesses the factors that could impact programs over the next decade
Political
Economic
Environmental
Technology
Policy
System

15. Goals Six goals Focused on the following: Superior service delivery
Excellent customer service
Fiscal responsibility
Environmentally-friendly
Technologically sound based on industry standards
Quality leadership focused on the community’s mobility goals

16. Proposed Service Alternatives
Increase service on existing routes (30 minutes or better by 2026)
Expand service to Lake Helen, Port Orange, and Holly Hill
International Speedway Blvd (ISB) express service
Trolley service along A1A and ISB and within various municipalities
Connection to beaches from west side
Downtown circulator service in Ormond Beach and DeLand
Improved or new feeder bus for SunRail Phase I and II and/or All Aboard service connections
Expanded service for non-traditional work hours in service hubs
Increased service connections from DBIA during peak season

17. Proposed Capital Improvements
Technology-based:
Wi-Fi on buses
Real-time bus arrival information and applications
Interactive Voice Response (IVR) for convenient paratransit bookings
Transit Signal Priority (TSP) to provide bus priority at traffic signals in congested areas
Reloadable fare cards and mobile fare payment for convenience

18. Proposed Capital Improvements
Other capital:
Facility expansion
ADA improvements (e.g., landing pads and curb ramps)
Bus stop amenities (shelters, benches, bike racks, etc.)
Safety/access (pedestrian signals at stops, lighting, landscaping)
Vehicle replacement/expansion – fixed-route bus and Gold service
Permitting and maintenance

19. Financial Plan Status quo services funded with inflationary increases
Operating and Capital improvements beyond existing levels will require new funding sources
Estimated cost for each alternative will be provided
Improvements identified based on need, actual implementation will be determined by funding availability
Potential future revenue sources will be identified
Dedicated funding challenge

20. Next Steps Finalize draft TDP document
R2C TPO Committee presentation – September 20, 2016
Public Workshops (round 2) – September 2016
Volusia County Council presentation– October 2016
Submittal to FDOT – November 1, 2016

21. Feedback and Input