1. E-GOVERNANCE PROMOTION STRATEGY IN THE REPUBLIC OF BULGARIA 2013-2017 (DRAFT)
This document has been prepared by the Korea – Bulgaria IT Coordination Center at Sofia University
September 2012

2. Vision and Mission Vision:
Society informed on the practical achievements, benefits and advantages of the e-governance and on the opportunities to use them in households and employment.
Mission:
Mobilizing all communication channels in order to reach the end-user in the most affordable way for him through the most commonly used means of communication

3. The Strategy aims:
To outline the framework for the promotion of e-governance in Bulgaria with a view to its full entry into the daily life of Bulgarians and thus help achieve the goals of the Common Strategy for E-governance in the Republic of Bulgaria

4. Expected outcomes User to be aware of the availability of e-services;
User to understand the functions of various applications and their abilities for application and receipt of e-services;
User to be interested to use electronic services;
User to use electronic services;
User to be satisfied with the e-services used
User to recommend electronic services to others

5. Main Stakeholders in the Implementation of the Strategy
Council on E-Governance
Operational Coordination body for the development of e-governance
Ministries and Departments
Municipal and District Administrations
ICT Companies
NGOs
Media
PR Agencies
Scientific and educational organizations (BAS, Universities)

6. Basic Principles of E-Governance Promotion
Differentiation
Equal access
Building Trust
Decentralization
Sustainability and Transparency
Effective use of all communication channels
Accessible way of presenting the information

7. Main Priorities
Focusing the efforts of public administration at central and local level to promote the achievements of e-governance through:
Improvement of the portals of the PA;
Launch of awareness raising campaigns;
Information of, promotion among and training of the PA staff involved in delivery of e-services - through seminars, training, education and demonstration activities
Effective use of the potential of the Internet and providers
Targeted use of media
Active involvement of ICT companies and NGOs

8. Organization, Coordination and Management of the Strategy
Council on E-Governance
Operational Coordination body (MTITC)
Information Council for the promotion of e-governance
E-Governance related Directorates and Units at Ministries, Departments, and Municipalities