1. Frameworks for Law Libraries in the 21st Century A Presentation for the Peking University Law School
Paul D. Callister, JD, MSLIS
Director of the Leon E. Bloch Law Library & Associate Professor of Law
UMKC School of Law

2. How to Measure the Library? – The Blind Men and the Elephant

3. How to Measure a Library?
Library as Stacks
Library as Portal
Library as Social Knowledge Networks
Library as User Behavior
Library as Place

4. Library as Stacks Ownership Collection Mix Browsing
Size (Volumes & Titles)
Uniqueness
Preservation

5. Library as Portal Electronic Resources Electronic Licensing
Digital Projects
Utility of the Web Site
Traffic on Web Site
Number of Web Guides and Tutorials

6. Library as Social Knowledge Networks
An organization’s principal value is not its physical assets, but what the organization knows – both the information it accesses and stores and the collective knowledge, wisdom and social relationships of the organization’s members.

7. Library as Social Knowledge Networks
Qualifications of librarians
Relationship of faculty and students to librarians
Pursuit and facilitation of scholarship
Instruction and presentations
Participation in professional organizations
Community partnerships

8. Library as User Behavior
Research Skills & Information Literacy
Education is Different than Training
Need Frameworks for Problem-Solving
Teach Students to be Information Professionals
Information Consumption
Reference Traffic
Circulation
Interlibrary Loan
Catalog Use
Web Site and Web Guide Traffic

9. Research Skills and Information Literacy: The Librarian as Teacher

10. Training v. Education
The pilot and copilot did exactly what they were trained to do, but the plane crashed anyway because they failed to think
Tom Woodall, Engineering Fellow at Raytheon, commenting on the crash of a passenger jet

11. The Problem Find Ursa Major and Draco

12. The Solution

14. “We do not first see, and then define, We define first, and then see
“We do not first see, and then define, We define first, and then see.” --Walter Lippmann, Public Opinion 81 (7th printing, 1961)

15. Structural Frameworks
How it works
From the designer’s perspective
Doesn’t reveal how it functions (or how to operate it)

16. Functional Frameworks
How to use it
From the user’s perspective
Minimum of necessary information

17. On Schema in Human-Computer Interface
“A schema is a diagrammatic outline of something that conveys its essential characteristics. One understands incoming information to the extent that it conforms to our schema or ways of knowing. If it fits a predefined pattern, it can be understood and incorporated into the knowledge base. If it doesn't, it is gibberish.”
Kent L. Norman, The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface § (1991) (available at

18. Using Schemata as Frameworks

19. For Example: A Metaphorical Framework
Emphasizes characteristics by another object (the metaphor) in which the features are more pronounced.
Accomplished by overlaying subject with metaphor.

20. Five Research Frameworks
Research Cycle
Problem Typing
Precision and Recall
Mediation v. Disintermediation or “Man v. Machine”
Reiterative Searching

21. No The Research Cycle

22. No. 2 - What Kind of Problem is It?
The table is based upon a similar taxonomy developed in Jean L. Sears & Marilyn K. Moody, Using Government Information Sources:  Print and
Electronic 6-9 (2nd ed., 1994).

23. Not Man v. Machine, but Print v. Electronic
Emphasizes the “big picture”
Depicts one or more subjects in relation to the whole
Genus or family is important
Known Item
Subject

24. Problem Typing: Man v. Machine
Emphasizes the “big picture”
Depicts one or more subjects in relation to the whole
Genus or family is important
Known Item
Subject
Putting it Together

25. No Precision & Recall

29. No. 4 - Man v. Machine “But before I let your steam drill beat me down
I’ll die with a hammer in my hand ”
--Ballad of John Henry
Marble bust of Sabina wife of Hadrian. Photo by mharrsch's
Hecules and Cacus By Bandinelli
Piazza Della Signoria, Florence
Photo By Yan Glutter
ASIMO, the world's most advanced humanoid robot.
Photo by HapaKorean's

30. Mediated v. Non-Mediated Man v. Machine

31. 5. Reiterative Searching

32. Reiterative Searching

33. Library as User Behavior
Research Skills & Information Literacy
Education is Different than Training
Need Frameworks for Problem-Solving
Teach Students to be Information Professionals
Information Consumption
Reference Traffic
Circulation
Interlibrary Loan
Catalog Use
Web Site and Web Guide Traffic

35. Libraries as Place
The library is a place where knowledge and information freely dwell to define, empower, preserve, challenge, connect, entertain and transform individuals, cultures and communities The essence of its communal role is not the technological mastery over knowledge and information, but rather the provision of sanctuary for human thought and expression in any medium.
Vision of the Communal Role of Libraries. Endorsed the 31st day March, 2005 by Faculty, Fellows and Observers of the Salzburg Seminar, Libraries in the 21st Century, hosted Oct , 2004, Schloss Leopoldskron, Salzburg, Austria

36. The End