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Managing without Managers Ricardo Semler hbr - 1989
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Overview of company Semco is one of Brazils fastest growing companies
Named Best company in Brazil to work for Three Values: Democracy, profit sharing, information Encourage experiment and conceptual change Treats employees as “responsible adults”
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Democracy and Employee Involvement
First value Democracy and Employee Involvement
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Participatory Management
Four obstacles To Participatory Management Size Hierarchy Lack of Motivation Ignorance Anthony Jay’s 1950’s Corporate Man
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PYRAMIDS AND CIRCLES
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Organizational Circle
Semco designed an organizational circle to replace the organizational pyramid Contains 3 concentric circles First-Counselors Second-Partners Associates and Coordinators Counselors Partners Associates & Coordinators
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Organizational Circles Cont.
Switched because of their view on organizational pyramids Pyramids emphasize power whereas the circle promotes employee involvement Some decisions made by company-wide votes Example: Purchase of new factory
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HIRING ADULTS
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Review Treating employees as if they are adults allows workers to use common sense and in turn promotes personal responsibility Therefore, letting them do whatever the hell they want breeds a culture of capable, accountable, and responsible employees
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HUNTING THE WHOLLY MAMMOTH
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Hunting the Mammoth If you don’t appoint a leader, one will emerge
Roles FIND the person Results not status
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Semco’s Second Value Profit Sharing
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Corporate profit sharing is today’s mammoth meat
Most successful when there is a broad program of employee participation
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TRANSPARENCY
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TRANSPARENCY
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Semco’s Third Value Information
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Transparency Sharing all of the information & not holding back anything Confidential Salaries… The relevant information became insignificant
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Letting Them Do Whatever the Hell They Want
Choosing your own: Pay Job Title Dress Code Office Decorations Work Hours
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Overview Semco is a company with a unique system
The level of employee involvement could be considered as overwhelming to many companies Employee’s are “treated as adults” Semco’s Three Core Values Democracy, Profit-sharing, information
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