1. JobsNOW! HSA Workforce Development Division
March 2017 Human Services Commission Meeting

2. JobsNOW! Overview
Started in 2009 with American Reinvestment & Recovery Act stimulus funds to reduce unemployment and jumpstart the economy.
Since that time JobsNOW! has made 19,025 placements and grown to a $25M program.
Subsidized employment model gives clients skills and experience to compete successfully in the job market.
Open primarily to CalWORKs and CAAP clients; special initiatives serve foster youth, public housing residents and young adults involved in the justice system
Program uses a tiered approach: a job for anyone, regardless of work experience, education or job skills

3. JobsNOW! Tiers Community Jobs Program Little work experience $13
Target population
Hourly wages
Community
Jobs Program
Little work experience
$13
Individualized Training Internship Program
Moderate
experience & skills
Public Service Trainee
$14.69
Wage Subsidy
More experience & skills
Tier 1: $15 to $16.49
Tier 2: $16.50+
On-the-Job Training
$18+
Unsubsidized Jobs
Various
This is a summary of the various tiers. I’ll describe each in more detail, but as you can see the tiers are based on an assessment of the client’s skills and work experience, and as the tiers progress so do the wages paid at each level.
The ultimate goal is for all clients to attain unsubsidized employment. Some clients complete a single tier and then move on to an unsubsidized job; others progress from one tier to another until they are able to achieve that outcome.

4. The Tier Structure Tier One – For the least job-ready participants
Community Jobs Program (CJP1 & CJP):
Work experience at non-profit organizations
Mentoring, case management, soft and hard skills training
Operated by HSA-contracted CBO partners
AJ and YCD
CJP1 is at most a 30 day placement; the main purpose of these transitional placements is to engage clients
Pays $13/hour min wage

5. The Tier Structure
Tier Two - For participants with some skills and work experience
Individualized Training Internship Program (ITIP):
Provides wage subsidies to non-profit employers for the first 6 months that they employ a client.
Public Service Traineeship (PST):
Internships with City & County of San Francisco agencies.
CJP provides a supportive work environment, while the ITIP model is closer to Wage Subsidy. Clients in CJP work at a host site to learn some basic job readiness skills. They also have classroom training and get case management by the provider & us. Clients in ITIP are hired to do a specific job at a non-profit.  
PSTs primarily at HSA, Rec and DPW

6. The Tier Structure
Tier Three - For participants with recent work experience and stronger skills
Wage Subsidy
Reimburses private-sector employers for a client’s wages for the first 5 months of employment
On-the-Job Training
Provides wage subsidy to employers having difficulty finding qualified candidates who are willing to provide specialized OJT
Unsubsidized Employment
HSA also works with employers willing to hire clients without wage subsidies
Unsub employment is the ultimate goal of all subsidized placements.
WSE formula: we pay 100% of the first month’s wages, 75% of the second month, and $1000 for months 3-5. (The most we have ever paid in WS to an employer for a single client is $10,400)
Example of OJT: UCSF - Clients receive classroom and OJT to obtain knowledge & skills for specific medical clerical occupations at UCSF, such as emergency room & phlebotomy room receptionists & administrative staff.  
Employers who hire without a subsidy may be those who pay less than the $15/hour minimum we require to reimburse. (SF min wage is $13 and won’t rise to $15 until July 2018)

7. The Tier Structure Stategies to Support Higher-Wage Jobs
JobsNOW! Changes
Increased qualifying wage to $15/hour for the Wage Subsidy tier (previously tied to the local minimum wage)
Created second level within the Wage Subsidy tier with a more generous employer subsidy for employers paying $16.50+/hour
Created OJT tier to help get our clients trained for higher-paying, specialized jobs that offer career progression
Gleneagles pre-apprenticeship program for PSTs
In the last few years, the SF economy has experienced a strong recovery from the Great Recession. The unemployment is currently at about 3.4% (vs. 4.5% nationally). As a result we have made changes to the JN program that are designed to ensure that our public subsidies are securing the most advantageous opportunities for our clients so they can benefit from the rising economic tide.
Partnered with Local 261 and the Recreation Park Department on Gleneagles 6 week program (1 week classroom; 5 weeks OJT) focused on developing skills and techniques to improve water conservation, as well as best practices in pest management and other environmentally-sustainable practices associated with golf course maintenance. 1o PSTs/class; 6 classes/year.

8. JobsNOW Clients Placed
Source: HSA Jobs Now data

9. Participating Employers
JobsNOW! Changes
130
Employers
Source: HSA Jobs Now data

10. Cost Per Participant
Some of our clients need multiple JobsNOW! placements to obtain the experience and skills needed for the job market.
During FY14-15 & FY15-16
Average per participant
Number of placements
1.7
Spending
$8,273
Costs are for wage subsidies, PST payroll and paid CJP/VIP participation hours (i.e., contract and admin costs excluded).

11. Outcomes After Jobs Now
Overall, 62% of Jobs Now Clients Had Earnings in the Quarter After Exit
Participants with Earnings by Quarter Before, During, and After Jobs Now, 7/1/2011 to 6/30/2015
A total of 3,151 clients with earnings in placement quarter or quarter after
62% with earnings in the 1st quarter after exiting Jobs Now
59% with earnings in the 2nd quarter after exit
32% with earnings in the 2nd quarter before starting Jobs Now
56% of participants had earnings 2½ years after exiting Jobs Now
JOBS NOW
SUBSIDIZED EMPLOYMENT PERIOD
Sources: EDD quarterly earnings data, HSA Jobs Now data.
Note: For most participants, this analysis assumes an exit date of 6 months after the start date of their Jobs Now placement. For PST participants whose placements were longer than 6 months, this analysis examines their earnings up to 6 quarters after their exit date.

12. Employment Rates Vary by Jobs Now Tier, as Expected
Outcomes After Jobs Now
Employment Rates Vary by Jobs Now Tier, as Expected
Percentage of Clients with Earnings in the 1st and 2nd Quarters After Jobs Now Exit, by Jobs Now Tier
93 participants
Sources: EDD quarterly earnings data, HSA Jobs Now data
Sources: EDD quarterly earnings data, HSA Jobs Now data

13. Average Quarterly Earnings More Than Doubled After Jobs Now
Outcomes After Jobs Now
Average Quarterly Earnings More Than Doubled After Jobs Now
Average Quarterly Earnings Before, During, and After Jobs Now, 7/1/2011 to 6/30/2015
114% increase between the 2nd quarter before placement and the 2nd quarter after placement
Average wages more than doubled from 2Q before JN to 2Q after exit.
Average quarterly earnings of $5,457 = $21,828/year (181% FPL for a single adult and 107% FPL for a single mom with two kids)
Looking at clients 2.5 years after exiting JN, we found that average quarterly earnings steadily increased, from about $4,300 in the quarter after exit to almost $6,700 in the 10th quarter after exit (a 55% increase)
JOBS NOW
SUBSIDIZED EMPLOYMENT PERIOD
Sources: EDD quarterly earnings data, HSA Jobs Now data.
Note: For most participants, this analysis assumes an exit date of 6 months after the start date of their Jobs Now placement. For PST participants whose placements were longer than 6 months, this analysis examines their earnings in the two quarters after their exit date.

14. Outcomes After Jobs Now
Six Months After Jobs Now, 72% of Clients Who Had Been on CalWorks or CAAP Were No Longer Receiving Cash Assistance
Benefit Receipt 6 Months After Jobs Now Exit
2.5 years after exiting JN, 78% of clients who had been on CalWorks or CAAP were no longer on cash assistance
Sources: HSA Jobs Now and CalWin data
Note: For most participants, this analysis examines their benefit receipt 1 year after their start date, or 6 months after their anticipated end date in Jobs Now. For PSTs whose placements lasted longer than 6 months, this analysis examines their benefit receipt 6 months after the end date of their PST position. Percentages may not total to 100 due to rounding.

15. The Tier Structure Long-Term Outcomes
JobsNOW! Changes
We examined clients’ outcomes 2½ years after exiting Jobs Now, among those who participated from July 2011 to June 2013:
56% of participants had earnings 2½ years after exiting Jobs Now
Average quarterly earnings steadily increased, from about $4,300 in the quarter after exit to almost $6,700 in the 10th quarter after exit (a 55% increase)
78% of clients who had been on CalWorks or CAAP were no longer on cash assistance

16. The Tier Structure Lessons Learned
JobsNOW! Changes
Work readiness is best taught on the job rather than in a classroom.
Participant engagement increases in subsidized employment activities, as opposed to other, non-paid activities.
The tiered approach, while more expensive in the short term, has long-term savings in reducing public assistance spending.
The wage subsidy relationship with employers helps to increase participants’ long-term employment.

17. Video Clip: JobsNOW! Participant and Client Testimonials
The Tier Structure
JobsNOW! Changes
Video Clip: JobsNOW! Participant and Client Testimonials
Also including the link to the video if she would like to show that. The link to the video works on my computer when the Powerpoint is in Presentation mode, but it doesn’t seem to play when it’s in edit mode.
O:\Employment Services\Jobs Now\JOBSNOW Video - Dec 2016

18. The Tier Structure
JobsNOW! Changes
Questions?