1. Figure 9.8 User Evaluation Form 777777 7 666666 777 77 6 666 66 555555
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Very Satisfactory 5
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333 33
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Very Unsatisfactory 2 22
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24. Met agreed milestones………………… Interested in future needs……………… Cooperative attitude…………………… Used non-technical terms……………… Kept user informed on progress………… 29. Thorough training………………………..
22. System similar to other systems already in use………………………………………… 23. System not dependent on other systems to be functional…………………………………
30. Level of user involvement………………. 31. Management commitment………………. 32. Overall satisfaction………………………
20. System can be used at other offices…… System can be used on other hardware…..
Portability
Adaptability
User Evaluation
Team’s Performance
Overall Project
Flexibility
Comments:
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Page 1 of 2
Very Satisfactory 6
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Very Unsatisfactory
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Evaluation Date
Please evaluate the project on the criteria listed by circling the response that best describes your viewpoint.
Evaluator
1. Comprehensiveness of options on screens and menus (all necessary choices provided) 2. Sufficiency of help options…………...… 3. Integration of functions………………… 4. Accuracy of data……………………… Reliability of system……………………. 6. Security………………………………….
7. Consistency and predictability of system. 8. Ease of learning and use……………… Clarity of instructions, prompts, error messages, and help messages…………...… 10. Clarity of choices on screens and menus 11. Clarity of report formats and labeling…
15. Clarity and completeness of user documentation…………………………… Clarity and adequacy of training materials……………………………………
17. Ability of screens and menus to continue to be used, even when changes are implemented………………………………. 18. Frequency of requests for modification..
12. Response time…………………………. 13. Number of keystrokes…………………. 14. Ease of movement between functions…
Reliability
Clarity
Efficiency
Understandability
Modifiability
Testability
19. Completeness and helpfulness of test plan
User Evaluation
Ease of Maintenance
System
Functionality

2. Team Member Project Evaluation Form
Figure 9.9
Team Member Project Evaluation Form
Team Member Project Evaluation
Date
System
Evaluator
Please evaluate the project on the criteria listed by circling the response that best describes your viewpoint.
Very Unsatisfactory
Very Satisfactory
System Quality
Functionality
1. Error rate……………………………..………. 2. Timeliness of report delivered………..…… Completeness of reports delivered……………
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Maintainability
4. Quality of documentation (user and technical)……………………………………… Quality of testing procedures documentation. 6. Quality of programming standards…………. 7. Clarity and functionality of modules………..
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Flexibility
8. Ability of system to be used at other sites….. 9. Ability of system to be used on other hardware……………………………………… Procedural flexibility……………………… 1 11 2 22 3 33 4 44 5 55 6 66 7 77
Project Management
Timeliness
11. Meeting of agreed-upon milestones……….. 1 2 3 4 5 6 7
Cost
12. System cost………………………………... 1 2 3 4 5 6 7
User Commitment
13. Involvement during development………… Enthusiasm about completed system……….. 11 22 33 44 55 66 77
Overall Project
15. Background of development team………… Performance of development team…………. 17. Priority assigned be management………… Upper-management commitment………… Overall benefits from the system…………… 20. Overall rating………………………………..
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Comments:

3. Project Management Evaluation Form
Figure 9.10
Project Management Evaluation Form
Project Management Evaluation
Date
System
Evaluator
Please evaluate the project on the criteria listed by circling the response that best describes your viewpoint.
Very Unsatisfactory
Very Satisfactory
System Quality
1. Satisfaction of users
a. Were user requirements met?…………….. b. Is the data valid, integrated, and secure?… c. Is the system easy to use, responsive, and stable?……………………………………….. d. Were schedule and budget requirements met?…………………………………………. 11 22 33 44 55 66 77 1 2 3 4 5 6 7 1 2 3 4 5 6 7
2. Satisfaction of the IS group
a. Does the system conform to IS data and architecture goals?………………………….. b. Is it easy to operate, audit, and maintain?... c. Does it operate within cost and schedule requirements?……………………………….. 11 22 33 44 55 66 77 1 2 3 4 5 6 7
Project Management
3. Control of progress (Throughout the project, were the status of the project schedule, budget, and features to be delivered communicated clearly to all user managers?)………………… Tradeoff among cost, schedule, and features (particularly with respect to technical issues of development)……………………………………. 5. Team leadership (Did team leadership enhance team productivity and provide members with the opportunity to develop and enhance their skills?)……………………………………... 1 2 3 4 5 6 7 1 1 2 2 3 3 4 4 5 5 6 6 7 7 1 2 3 4 5 6 7
Organizational Relevance
6. Value added to the enterprise (Does the system improve efficiency or effectiveness, in tangible or intangible ways, in the short or long run?)…………………………………………….. 7. Total cost and delivery dates for the system…. 8. Overall rating…………………………………
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Comments: