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Society of Risk Management Consultants WRM America Indemnity Company
Managing Education Risk: Exposures, Coverage Challenges, Risk Control and Risk Management Opportunities Society of Risk Management Consultants Spring 2011 Conference Robert Bambino WRM America Indemnity Company
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What We’ll Cover Educational Risk Exposures Coverage Issues
Risk Control Consulting Opportunities
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1. Educational Risk Exposures
Common vs. Special - Property - Liability - Fleet - Educators’ Legal Liability Mirrors Societal Issues
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Exposures – Historic Time Line
2009 Facebook Most Used Social Networking Service Virginia Tech April 2007 % of Instructional Rooms have Internet Access June 1998 Farragher Ellerth Cases September 11, 2001 2004 iSafe Study Regarding Cyber Bullying 1994 The Highest Serious Student Violence Rate In September 2006, ABC News reported on a survey prepared by I-Safe.Org. This 2004 survey of 1,500 students between grades 4-8 reported: Columbine April 1999 2009 H1N1 Outbreak 2011 Loss of state subsidies 2003 – Ryan Halligan Suicide
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Leading Loss Drivers – Percentage of all Claims
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Loss Drivers by Coverage Line
Property GL Auto ELL IM Frequency Water Damage, Vandalism, MM Premises, Operations Sports Assaults Intersection Accidents EL, Special Education Theft, Vandalism Severity Fire, Collapse Same
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Reputation Risk Most Damaging Cases Teacher/ Student sexual assaults
Student/ Student sexual assaults Hazing Bullying/ Cyber Bullying Systemic Discrimination/Harassment
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Special Exposures Assaults (not sexual assaults)
Bus fleet loss experience is favorable EL still a loss leader Cyber bullying is evolving
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2. Coverage Issues Still somewhat soft Reduction in services
Market segmented by size/type Role for consultants Pools and other alternative vehicles play a major role
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Coverage Issues Property
Asbestos removal in ordinance or law, following a covered loss Business income limit = actual loss sustained; no time deductibles No loss limits per location If no Agreed Amount, TIVs must be accurate
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Coverage Issues General Liability
Amend standard “Insured” definition to include employed/voluntary health care professionals Revision of the watercraft exclusion Include volunteers as “Insureds” Worldwide Coverage Avoid: CG – Colleges or Schools Avoid: CG – 2001 Edition of the CGL (Personal Injury – exclusions “j” and “k”
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Coverage Issues General Liability Sexual abuse/misconduct
Innocent party defense coverage Adverse event coverage
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Educators Legal Liability
Coverage Issues Educators Legal Liability Include broad EL coverage Deductible to apply only when an indemnity payment is made Umbrella/Excess cover over EL Include coverage for breach of employment contract Include non-monetary defense limit
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Other Coverage Issues – Educational Risk
Uninsured Exposures Poor use of retentions & deductibles - Cost benefit analysis for SIRs - Large deductibles for EDP Underfunded pools and programs Low building values - Median construction cost per Sq. Ft. +100% since 1995
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3. Risk Control Risk control, not loss control!
In-house safety and risk managers are at risk Support through local/state/national organizations Challenge is for frank, knowledgeable answers and solutions
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Risk Control – Leading Loss Drivers
Property Fire suppression systems, storage, alarms, breached fire stops, extension cords, overloaded circuits, building security Training for coaches, maintenance, school violence prevention programs, student instruction, playground inspections GL
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Risk Control: Student Violence
Security Audit - Physical inspection and review of past incidents Policy Review Training Programs Compliance with State Mandates Relationship with Law Enforcement
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Risk Control – Leading Loss Drivers
Auto Required driver training, DMV checks, MV maintenance, storage, DOT inspections Security – laptops, PCs maintenance equipment Inland Marine
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Risk Control – Leading Loss Drivers
EL policies and procedures, complaint handling procedures, staff and supervisor training Educators Liability
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Risk Control – EL “Organizational” Approach
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Risk Control – Special Exposures
Cyber bullying Student travel Reputation risk - Develop a crisis response plan - Spokesperson for media - Training - Security at the time-of-crisis
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Risk Transfers Contractors Professional consultants Facility users
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4. Consulting Opportunities
Many! …but don’t steal my clients! Coverage analysis Creation of RFPs/ Bid Specs Risk assessments On-going risk management relationship - Coverage issues - Risk control - Contract reviews Claims management/analysis
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Consulting Opportunities
Creation of alternative market vehicles Public sector pools Feasibility of self-insurance studies
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