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2. Describe the purposes of performance appraisal in organizations
Summarize the performance appraisal process in organizations
Identify and describe the most common methods that managers use for performance appraisal
Discuss other general issues involving performance appraisal in organizations

3. Describe the nature of careers in organizations
Discuss human resource management and career management
Identify and discuss basic career- development issues and challenges

4. The Importance of Performance Appraisal
Provide a benchmark for assessing the extent to which recruiting and selection processes are adequate
Important for legal reasons
Play a role as a part of the larger performance appraisal
Basis of incentive pay systems
Designed to improve motivation and performance

5. 10.1 The Performance Management Process in a Typical Organization

6. 10.2 Sources of Information for Performance Appraisal

7. Methods for Appraising Performance
Ranking methods versus rating methods
Simple ranking method
Paired-comparison method
Forced distribution method
Specific rating methods
Graphic rating scale
Critical incident method
Behaviorally anchored rating scale (BARS)
Behavioral observation scale (BOS)
Management-by-objectives (MBO)

8. 10.3 Examples of Graphic Rating Scales

9. 10.4 Behaviorally Anchored Rating Scales

10. Issues in Performance Appraisal
Rating errors
Contrast error
Distributional errors
Halo error
Horns error
Contextual performance
Evaluating the performance appraisal process
Legal issues

11. The Nature of Careers
Career: Set of experiences and activities that people engage in related to their job and livelihood over the course of their working life
People have thought of the various components making up a person’s career as having some degree of interrelation

12. 10.5 The Traditional Model of Career Stages

13. 10.6 Individual and Organizational Perspectives on Career Planning

14. 10.7 Steps in Career Planning

15. Career-Development Issues and Challenges
Career-counseling programs
Dual-career and work-family issues
Evaluating career-management activities

16. Performance appraisal: Specific and formal evaluation of an employee to determine the degree to which employee is performing his or her job effectively
Performance management: General set of activities carried out by the organization to change employee performance
People have thought of the various components making up a person’s career as having some degree of interrelation

17. 360-degree appraisal
Behavioral observation scale (BOS)
Behaviorally anchored rating scale (BARS)
Career
Career counseling
Contextual performance
Contrast error
Critical incident method
Disengagement
Distributional error
Establishment
Exploration

18. Forced-distribution method
Graphic rating scale
Halo error
Horns error
Individual assessment phase
Maintenance
Management-by-objectives (MBO)
Paired-comparison method
Performance appraisal
Performance management
Simple ranking method