1. School Administration Scope of Work
Presentation CIA FIRST Campus 2, 17th of August 2015

2. Administration School wide support result (AnSSR)
1. Health, Safety and Security
2. School Supplies
3. Student and School Information
4. School Buses
5. ICT Support

3. AnSSR 1: Health, Safety and Security
The school is clean everywhere.
Facilities are well maintained.
The school and facilities are safe.
The entrance and exit rules are well appreciated and respected.
Ethical and professional security service.

4. AnSSR 1: Health, Safety and Security
Mr. Chhim Sambath
Maintenance Officer
Campus 2
Mr. Nheb Nhoun
Maintenance Officer
Campus 1

5. AnSSR 2: school supplies
On-time, good quality text books, notebooks, notepads, diary, materials, uniforms, PE- uniforms, locker keys, ID cards, etc.
Quick and reliable purchase process to satisfy the needs of teachers and students in a timely and responsible manner.

6. AnSSR 2: school supplies
Mrs. Toch Sothearath
Procurement Officer
Campus 2
Miss. Van Chanlyna
School Supplies Assistant
Campus 2
Miss. Tun Tong Apinya
Procurement Officer
Campus 1

7. AnSSR 3: school and student information
Convincing, clear, complete and encouraging information provided to the prospective customers, general guests, existing students, parents, teachers and staff.
Accurate student profile and attendance record and quick information to parents.
Effective communication with parents and staff in terms of entrance/exit rules and bus fleet rules.

8. AnSSR 3: school and student information
Mrs. Heng Socheata
Front Desk Officer
Campus 2
Miss. Hun Leakhena
Front Desk Officer
Campus 1

9. AnSSR 4: School Bus service
Safe, on-time and comfortable transport between school and homes of students.
Effective communication between bus, school and parents.

10. AnSSR 4: School Bus service
Mrs. Man Kanhchana
Bus Fleet Officer
Campus 2 & 1

11. AnSSR 5: ICT Support
On-time and reliable trouble shooting in ICT related facilities.
Internet safety.

12. AnSSR 5: ICT Support Mr. Mao Sophearith IT Administrator Campus 2
Mr. Khorn Bandith
IT Assistant
Campus 1

13. Core Values for CIA FIRST Effective Administration Team : PICK
Pride in every support service.
Integrity in every decision.
Customer orientation in every action.
Knowledge and experience sharing to every team members.

14. Administration Service: A life long learning approach
“ I have tried 99 times
and have failed, but
on the 100th time
came success. ”
Albert Einstein

15. Important decision: how do we make it?

16. What is the long term benefit of our service to our children?

17. Who are they. What make them feel proud. Why are they here
Who are they? What make them feel proud? Why are they here? How could we make them feel confident on us?

18. Notes
Only 1 A/C is needed during the rainy season (approx. from June to January). Correct mode.
Electricity cut: backed up by Genset (10 s to 1 min) – 1 A/C – lights off
Feedback (non-academic and non-monetary), reparation request or extra hand: Front Desk Team
Moving furniture: Miss. Van Chanlyna via – room number

19. Notes
Keys (Room, Cabinet, Drawer, Lockers for students, Access to remote controls) will be given to you by Academic Assistants later this week.
Finger print for campus access
Students’ ID Card and Uniform
School bus students leaving time

20. Important Policies Student Injury Policy Incident/Accident Report
Employee Incident Investigation Form
Nutrition Policy
Work Permit for International Faculty

21. Contact Me!
School (everyday)
Personal (once a week)
School Telephone:
Mobile:
Walkie-Talkie: Seyla