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5 . C H A P T E R F I V E Recruitment
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Recruitment Defined The process of finding and attracting capable applicants to apply for employment Responsibility for recruitment usually resides with the human resource department functional specialists are often called recruiters
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The Recruitment Process
Identify job openings Obtain applications Constraints Identify job requirements Constraints Determine recruitment methods
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Strategic Importance of Recruitment
Gaining competitive advantage from human capital Reaping the benefits of diversity management Focusing on employee development Investing resources into recruitment
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Internal Recruiting Advantages Weaknesses
Employee is familiar with the organization Lower recruitment costs Employee is “known”, thereby increasing ability to predict success Improves employee morale & motivation Internal competition can reduce cooperation No “new blood” is brought in which can prevent creative solutions Poor morale (leading to possible turnover) for those not promoted
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External Recruiting Advantages Weaknesses Newcomers may not fit in
Able to acquire competencies which may not be available within New ideas and novel ways of solving problems may emerge Newcomers may not fit in Newcomers take longer to learn about the organization Usually more expensive Lowered morale and motivation of current employees
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Constraints: Organizational Policies
Promote-from-Within Policies gives present employees the first opportunities Compensation Policies adhere to established pay ranges Employment Status Policies limiting the hiring of part-time and temporaries International Hiring Policies requiring foreign job openings to be staffed with local citizens
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Constraints on Recruitment
Organizational policies Inducements Human resource plans Constraints on Recruitment Costs Diversity management Recruiter habits Job requirements Environmental conditions
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Recruitment Methods Recruitment Methods Walk-ins & Write-ins
Professional associations Employee referrals Educational institutions Advertising Professional search firms HRDC Employment agencies
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Recruitment Methods (cont’d)
Labour organizations Recruitment Methods Non-traditional Armed forces Internet Gov’t youth programs Open house & Job fairs Temporary- help agencies Departing employees
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Non-Traditional Recruitment Methods
Applicant Tracking Systems Contingent/Contract/Leased Workers Alumni Associations Direct Mail Solicitations Recruitment Abroad
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Memberships, Awards & Hobbies
Job Application Forms Name & Address Military Background Employment Status Memberships, Awards & Hobbies Education & Skills References Work History Signature Line
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Evaluating Recruitment
The effectiveness of the recruiting function should be evaluated on an ongoing basis Popular measures include: Cost per Hire Quality of Hires and Cost Offers: Applicants Ratio Time Lapsed per Hire
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5 . C H A P T E R F I V E Recruitment
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