1. Nokia Customer Documentation in TC Wroclaw
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2. 10 years of experience in Wrocław
3 Teams
Over 70 people
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3. Information Coordinators
Technical Writers
Editors
Publishing Specialists
Information Coordinators
Project Managers
Multimedia Designers
Lead Authors
Tool Developers
Graphic Designers

4. Harmonogram
Research
Planning
Review
Publication
Writing

5. Customer Service scripts Functionality descriptions
How-to videos
Instructions
White papers
Requirements specifications
Reference guides
Process flows
OUR DOCUMENTS
Customer Service scripts
Product descriptions
Design documents
Warning labels
User manuals
Functionality descriptions

6. You can be a technical writers if you…
…easly communicate and interact with engineers, scientists, illustrators
…write clearly
…love showing ideas graphically
…understand complicated, technical cases
…like up to date technology and gadgets
…can solve problems with attention to details
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