1. CenturyLink ASR System Consolidation Review

2. All trademarks are the properties of their respective companies
All trademarks are the properties of their respective companies. This document may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. The information contained in this document is a statement of CenturyLink’s present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and CenturyLink’s assumptions. CenturyLink may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in CenturyLink’s assumptions or otherwise. The information contained herein does not constitute an offer by CenturyLink to provide services, equipment, or materials. Any such services and items will only be provided pursuant to an effective CenturyLink Wholesale Services Agreement, or similar agreement, between CenturyLink and Customer. Service is subject to availability and not available in all areas. Additional terms and conditions apply.

3. Agenda Objective of Meeting
Benefits of Wholesale ASR system consolidation
Details of target system choices and benefits
System Differences
Conversion Strategy
CMP/Merger preliminary timeline
Next Steps

4. Objective of Meeting
Introduce wholesale customers to upcoming Wholesale ASR system consolidation
Ordering consolidation from CORA to EASE
Billing consolidation from IABS to CABS

5. Benefits of Wholesale ASR system consolidation
Ordering
Single, standardized order entry channel for ASR services
Standardized process for ASR handling for wholesale customers
One set of training requirements for both CenturyLink and customers
Proven Carrier grade solution
Billing
Single process for ASR billing functions
Consistent billing levels – State vs. LATA level
Standardized process for billing the same products and services
Single view of customer ASR products and services

6. Target Ordering System – Synchronoss EASE
Synchronoss was founded in 2000 and specializes in  Software and Services for Wireline and Wireless Telecommunications Carriers.  Headquartered in Bridgewater, NJ, Synchronoss is a publicly traded company (NASDAQ: SNCR) with annual revenue for the fiscal year 2013 of approximately $350M.   Synchronoss acquired the technology and assets that make up the EASE platform as part of its overall acquisition of Wisor Telecom OSS in  Since then, Synchronoss has continued to maintain, enhance, and market the software.  
The EASE application is an industry compliant order entry and workforce management system which gives a customer end-to-end view and management of the ASR orders.  The system consists of GUI, XML, and UOM connectivity ordering capabilities.  The system is robust, table driven with extensive business rule capabilities.  Synchronoss maintains industry-standard ordering business rules, including the twice-annual ASOG industry updates, as part of typical annual support agreements with individual customers.
A single, centralized platform for all ASR processing
Supports both e-bonding and Portal (VFO GUI) capabilities
A proven carrier-grade solution
Synchronoss solution deployed at major carriers across the US and beyond, including major ILECs and CLECs
Extensive features and functions for validation, delivery, and integration
Full compliance with ASOG / ASR industry standards as well as non-ASOG partners
Synchronoss manages all ASOG updates going forward
Synchronoss manages and implements any non-ASOG / non-standard ASR partner configurations & custom forms
Integration with back office systems
Synchronoss platform API will support additional integrations as needed for all ASR order volumes
Synchronoss platform Expandability
LNP / LSR / Receive / custom transaction types

7. Target Billing System – CDG CABS Billing
Communications Data Group 
Communications Data Group is a privately owned company that was established in 1970 and specializes in providing software solutions and services for companies in the telecom sector. CABS is a robust, flexible, table driven system that is business configurable.  CDG CABS meets the C/BOS industry standards for electronic bills (BDT) and customer service records (CSR), as well as paper invoice outputs.    CDG is the only vendor that has ever been a member of the BOS Technical Review Group (TRG) which is the committee tasked with maintaining the BOS outputs for interconnection billing. CDG is also a member of the Ordering & Billing Forum (OBF) Billing Committee and the Metro Ethernet Forum.
CDG CABS has been utilized by numerous ILEC’s, RLEC’s, CLEC’s, Wireless, Cable and Broadband providers of all sizes over the years and is the choice of 11 of the 20 largest LEC’s in the country. 
CDG constantly enhances its systems to provide its customers the accuracy, efficiency, and industry compliance they need to succeed now and in the future. In order to meet these goals, CDG utilizes the expertise of an integrated, active user group to help guide product development and mold future projects. And when regulatory mandates happen, CDG performs those updates to comply with FCC guidelines.

8. System Differences Ordering Billing Single Login (Owner Agent)
In CORA, an agent has a single login, and they are able to submit ASRs for all companies they represent.  In EASE, an agent has a login for each company that is represented. An agent can submit orders for multiple companies by having multiple browser sessions opened, one for each company.
Comprehensive Global Validation – CORA provides field level validations as the order is entered - EASE provides industry compliant validations, on demand, during the order entry process and/or prior to submission
Password not required in EASE for each order
Security Assessment: Both public facing interfaces our business partners have access to have comparable security controls in place. 
EASE follows corporate standard authentication processes for user based authentication
Billing
State level instead of current LATA level billing
Plan to consolidate multiple existing LATA level accounts into a single state level account
Operational issues with this?
The current mileage USOC which bills for fixed and variable mileage will be split into two USOCs - one for fixed and one for variable.
CABS offers an online tool that can store 18 months of bill, CSR, and remittance page history – this should accommodate the existing ‘abbreviated bill’ functionality.
Early alignment of billing cycles between IABS and CABS to enable a smoother transition at conversion time. Communication will occur around this at the appropriate time.
CABS BOS updates are implemented for March billing annually where IABS BOS updates implement in November.

9. Conversion Strategy
The overall conversion from ordering through billing will be a flash cut. This means that orders will be submitted via CORA pre-conversion weekend and new orders post-conversion will go into EASE. All L-Q properties will be cutover in the same weekend. The conversion of existing circuits being billed in IABS would convert and all new bills will be generated from CABS. Online bill viewing will be available. This functionality will allow viewing and printing of a PDF formatted Invoice, CSR and Remittance page. Electronic bills and CSRs will continue to be generated in industry standard formats. Targeted conversion timeline is 2nd half of Per Merger agreement, we will be following outlined CMP process and a 3rd party facilitator will be selected 1st half of 2015

10. CMP/Merger Preliminary Timeline
Merger commitment 120 day testing
CLEC vote
Third Party Facilitator selection
Merger Commitment Detail Plan/Comments
Release to Production
1st half
2nd half
2015
2016
CMP CRs Issued
Integration timeline overview
Initial Release notification and comments
Implementation Plan review
Training
Process notification cycle/comments
Tech Specs walkthrough/comments

11. Next Steps Next Steps and Discussion
Collaborate on any customer concerns from our discussion
Detail planning