1. Data Security & Business Continuity
Ted Miller, Regional Sales Manager
Mark Allen, Systems Engineer
Thin Clients
Why They Are Better Than PCs
Business Continuity
Data Security
Rapport Management Software
SEC-2572

2. Introduction to Thin Clients
Simple
Powerful
Flexible
Centralized application access
Centralized application access + local browser
Centralized application access + local browser + local applications
Enhanced Windows-Based Terminal
Custom Application Terminal
Appliance

3. Thin Clients Have Compelling Advantages
Reliability No moving parts, viruses, crashes, 9.5 times more reliable vs. PC.
Security Protect critical data. Ensure business continuity.
Easier Management Complete remote administration, no user tweaking.
Accelerated Deployment HW is three times faster to deploy, simply plug into network.
Acquisition Cost Robust appliances available for as low as $359
Lower TCO 20-57% less in total ownership cost vs. PCs They pay for themselves in 2 months. Every 2 months. For the life of the client

4. Gartner Decision Makers What is On Their Minds
Reliability No moving parts, viruses, crashes, 9.5 times more reliable vs. PC.
Disaster Recovery &
Business Continuity
Security Protect critical data. Ensure business continuity.
Security and Privacy Issues
Easier Management Complete remote administration, no user tweaking.
Mobile and Wireless Technology
Accelerated Deployment HW is three times faster to deploy, simply plug into network.
Web Services
Acquisition Cost Robust appliances available for as low as $359
CRM
Lower TCO 20-57% less in total ownership cost vs. PCs They pay for themselves in 2 moths. Every 2 months. For the life of the client

5. Business Continuity PCs TCs
CIOs should consider desktops which do not put data at risk of destruction by fire, flood, etc.
Local hard disk data makes this difficult
Key: avoid having any data in this vulnerable state
Thin-client computing offers an ideal solution
Destroy 1 or 1,000 thin-clients – what is lost?
Protect and co-locate servers to safeguard data and keep you online
TCs

6. What’s Important Has Changed What Our Customers Are Telling Us
Now
Security
Management
Total Cost of Ownership
Before
Total Cost of Ownership
Management
Security

7. Information Security: Authorization
Integrity
Non-Repudiation
Authentication
Confidentiality
Local security model prevents unauthorized users from accessing server resources. Hardened by Silicon Valley Java Junkies
Servers
Clients
Interpret and display presentation protocol data streams only
Send keyboard and mouse movements back to the server
ICA Appliances focus on best price/performance ICA
PURPOSE OF SLIDE:
SPEAKER NOTES:
(This is a two-click build slide.)
“On a PC, all of your applications are stored and executed on your local machine. On a thin client, you still see the same friendly Windows GUI interface on your screen….”
(CLICK)
“But the applications are stored and executed on a server.”
“The underlying technology that makes this all work is a protocol that sends display data from the server to the terminal and sends keyboard and mouse movements back to the server.”
SEGUE:
“There are some incredible business advantages to doing it this way instead of through conventional PCs…”

8. Information Security: Integrity
Authorization
Integrity
Non-Repudiation
Authentication
Confidentiality
Viruses and hackers cannot harm thin-client firmware, or corrupt security model. No local data can be lost if thin-client is stolen or destroyed.
Servers
Clients
Interpret and display presentation protocol data streams only
Send keyboard and mouse movements back to the server
ICA Appliances focus on best price/performance ICA
PURPOSE OF SLIDE:
SPEAKER NOTES:
(This is a two-click build slide.)
“On a PC, all of your applications are stored and executed on your local machine. On a thin client, you still see the same friendly Windows GUI interface on your screen….”
(CLICK)
“But the applications are stored and executed on a server.”
“The underlying technology that makes this all work is a protocol that sends display data from the server to the terminal and sends keyboard and mouse movements back to the server.”
SEGUE:
“There are some incredible business advantages to doing it this way instead of through conventional PCs…”

9. Information Security: Non-Repudiation
Authorization
Integrity
Non-Repudiation
Authentication
Confidentiality
“I didn’t get your important , my PC was acting up.”
No local storage means no local data loss risk.
Servers
Clients
Interpret and display presentation protocol data streams only
Send keyboard and mouse movements back to the server
ICA Appliances focus on best price/performance ICA
PURPOSE OF SLIDE:
SPEAKER NOTES:
(This is a two-click build slide.)
“On a PC, all of your applications are stored and executed on your local machine. On a thin client, you still see the same friendly Windows GUI interface on your screen….”
(CLICK)
“But the applications are stored and executed on a server.”
“The underlying technology that makes this all work is a protocol that sends display data from the server to the terminal and sends keyboard and mouse movements back to the server.”
SEGUE:
“There are some incredible business advantages to doing it this way instead of through conventional PCs…”

10. Information Security: Confidentiality
Authorization
Integrity
Non-Repudiation
Authentication
Confidentiality
Built-in encryption technologies like Secure ICA ensure eyes only security of the most sensitive data throughout the connection
Servers
Clients
Interpret and display presentation protocol data streams only
Send keyboard and mouse movements back to the server
ICA Appliances focus on best price/performance ICA
PURPOSE OF SLIDE:
SPEAKER NOTES:
(This is a two-click build slide.)
“On a PC, all of your applications are stored and executed on your local machine. On a thin client, you still see the same friendly Windows GUI interface on your screen….”
(CLICK)
“But the applications are stored and executed on a server.”
“The underlying technology that makes this all work is a protocol that sends display data from the server to the terminal and sends keyboard and mouse movements back to the server.”
SEGUE:
“There are some incredible business advantages to doing it this way instead of through conventional PCs…”

11. Information Security: Authentication
Authorization
Integrity
Non-Repudiation
Authentication
Confidentiality
Winterm supports one-, two- and three-factor authentication with login name, password, and now smart card and biometric technologies…
Servers
Clients
Interpret and display presentation protocol data streams only
Send keyboard and mouse movements back to the server
ICA Appliances focus on best price/performance ICA
PURPOSE OF SLIDE:
SPEAKER NOTES:
(This is a two-click build slide.)
“On a PC, all of your applications are stored and executed on your local machine. On a thin client, you still see the same friendly Windows GUI interface on your screen….”
(CLICK)
“But the applications are stored and executed on a server.”
“The underlying technology that makes this all work is a protocol that sends display data from the server to the terminal and sends keyboard and mouse movements back to the server.”
SEGUE:
“There are some incredible business advantages to doing it this way instead of through conventional PCs…”

12. Multi-Factor Authorization
What I Know (e.g.- a password)
What I Am (e.g.- fingerprint)
What I Have (e.g.- a smart card)

13. Smart Card Solution More Secure 2 Factor Authentication
Identification + Pin / Password Authentication
Convenient
Identification + Auto-Authentication
Full “hot-desk” support
Automatic Launch of ICA, RDP or Browser
Simple
Flexible Implementation
Centrally managed
Revenue Numbers for the 3000 series (not including Compaq):
CE software units shipped of the sellable Add-on, $3880 in Revenue
CE Hardware - $21 Million in Revenue; 74% of company’s revenue
- Margin: $6.4 Million! Average of 31% Margin
More on improvement of processes later in slide show
THANK YOU THANK YOU THANK YOU!!! Great job selling!

14. Most Secure 3 Factor Authentication
Biometrics Solution
Most Secure 3 Factor Authentication
Available for 3000, 8000 and 9000 series WBTs.
Convenient
Just touch reader with finger for authentication
“Un-spoofable”
Combinations supported
Simple
Flexible Implementation
Centrally managed
Revenue Numbers for the 3000 series (not including Compaq):
CE software units shipped of the sellable Add-on, $3880 in Revenue
CE Hardware - $21 Million in Revenue; 74% of company’s revenue
- Margin: $6.4 Million! Average of 31% Margin
More on improvement of processes later in slide show
THANK YOU THANK YOU THANK YOU!!! Great job selling!

15. Why Management Software is Key
Frequent SW Updates Are a Fact of Life
Quickly and Easily Implement New Citrix and Microsoft Protocol Enhancements
Comprehensive Management Tools
Protect Your Investment
Ensure Lowest TCO
Stop Physical Desktop Visits
Maximize Functionality
Adopt New or Advanced Peripherals With Ease
Deliver Longest Productive Life
Automate Client OS Upgrades; Avoid Obsolescence

16. Summary If security & business continuity are a concern, thin clients can help.
Thin Client Evolution
New uses
New benefits
Business Priority Evolution
Sensitive & valuable data
Unauthorized access

17. Data Security & Business Continuity
Thin Clients
Why They Are Better Than PCs
Business Continuity
Data Security
Rapport Management Software