1. EIN 6133 Enterprise Systems Engineering
Chin-Sheng Chen
Florida International University

2. T4: Enterprise elements
Element types
Work
Decision
Resource
Information

3. The ESE Framework – Re-visit
Enterprise element
Work
Decision
Resource
Information
System facet
Strategy
Competency
Capacity
Structure
Engineering activity
Specification
Analysis
Design
implementation
Performance measure
Cost
Time
Quality
Benefit (profit)

4. Enterprise elements – work (1)
Definition
A business activity that adds direct value to the process (value chain)
(From customer’s view)
Nature of work (Productive activities)
engineering
manufacturing
servicing

5. Enterprise elements – work (2)
External work (chargeable to a contract)
Production orders derived directly from a customer’s order
External customers
Other (sister) divisions
Internal work (partially chargeable)
(Internal) production orders issued for
Making (generic) tooling
Making an inventory item
conducting an internal project (R&D, improvement)
Performing maintenance work

6. Enterprise elements – work (3)
Work hierarchy
Program
Project
Task
operation

7. Enterprise elements – decision (1)
Definition
A special kind of work that does not add direct value to a particular order
Nature of decision
Administrative activities in management
Initiate, create, review (QC), approve (control), distribute
Administrative activities in production (execution)
Work release
Monitoring
Measuring (IQC, IPQC)
Reporting
Control (re-assigning, re-scheduling)

8. Enterprise elements – decision (2)
Decision hierarchy
Strategic decisions
Strategic planning & approval
Tactic decisions
Aggregate planning & approval
Short-term capacity adjustment & approval
Operational decision
Bidding/contracting & approval
Production planning/scheduling & approval
Request/acquisition & approval
IQC/IPQC & approval
Project/shop-floor monitoring & control

9. Enterprises elements – resources (1)
Resource types
Material
Machine
Tools
Equipment
Facility
Utilities
Human resource
Capital

10. Enterprises elements –resource (2): material
Definition
Physical object on which work is performed by a resource
For engineering work, material may not be required, while in servicing, the customer could be viewed as the physical object (material).
Classification by completion status
Raw material
WIP
Finished goods
Material types
Classified by
shape and size,
application,
material properties,
value (ABC classification)

11. Enterprises elements – resources (3): Machine
Types (for discrete part mfg.)
Fabrication machines
Cutting, stamping, & blanking
Material removal
Forming/molding/casting/extrusion
Assembly machines
fastening
Joining and welding
Surface/finishing machines
Surface finishing
printing
packaging
QC machines
Inspection
testing

12. Enterprises elements – resources (4): tools
Types
Jigs
Dies
Molds
Fixtures
Attachments
Cutting tools
Gauges and measurement tools

13. Enterprises elements – resources (5): Equipment
Types
Benches/work areas
Material handling equipment
Pallets, crates, baskets, carts, lift tracks, conveyors, AGVs, ASRS, etc.
Heat treatment furnaces
Hood/drainage
Air conditioning
Transportation vehicles (official truck, coach bus, car)
Elevators

14. Enterprises elements – resources (6): Facilities
Types
Storage/warehouses
location>building>section>aisle>rack>cell
Workspaces
Location>building>floor>area>room>station
Parking spaces
Location>building>floor>area>section>lot
Passage aisles/staircases
location>building>floor>area>aisle

15. Enterprises elements – resources (7): Utilities
Types
Water
Air
Power
Gas
Phone
Data line

16. Enterprises elements – resources (8): HR
Managerial classification
Direct vs. indirect
Full time vs. part time
Straight vs. over time
In-house vs. virtual
Competency classification
By trade, skill/operation type, and skill level

17. Enterprises elements – resources (9): Computer & communication
Types
Hardware
Station NB
PDA
Scanner
Printer
Projector
Software
Network
Server
Router
hub

18. Enterprises elements – resources (10): Capital
Types
Cash (flow)
(revolving) credit lines

19. Enterprise elements – information (1)
Definition
A special type of enterprise resource that is a representation of corporate data, process expertise relevant to its operation, and corporate intelligence with value to customers.
Information types
Corporate data
Process expertise
Corporate intelligence

20. Enterprise elements – information (2): Corporate data
Product data
Specifications, engineering analysis (technical approach), product design (BOM, 2D, 3D), QC plans, mfg. process plan, CAM data
Customer & sales data
Customer records
Bid and contract history
Supplier (material and service supplier) data
Supplier profile & qualification record
Performance records
Production data
Plant layout
Organization structure
Planned and actual production (work) data, (schedule, quality, and cost data)

21. Enterprise elements – information (3): Process expertise
Core competence
Competency (operation) modeling –
Activity: with possible reference to specific resources in terms of its competency type, difficulty rating, quality, and speed
Method: operation procedure, QC procedure, setup procedures, etc.
Constraint
Input requirement
Output requirement
Elemental operation (activity) types
Generic managerial operations:
initiate, plan, schedule, review, revise, abort, approve, amend, append, release, etc.
Productive operations:
machining, assembly, forming, etc.
Resource capability and capacity
Business processes
SOP definition
Process knowledge coupled with SOP.

22. Enterprise elements – information (4): Corporate intelligence
Business Process knowledge
Standard operation procedures (SOP)
Directives and guidelines
Best practices
Intellectual properties
Patents & trademarks
Trade secrets
Benchmarks
SWOT (strength, weakness, opportunity, threat) analyses
Case studies
White papers

23. T4 Homework
Identify and classify work elements for the educational operation at FIU.
How do you classify recruitment, purchase and campus security activities? Why?
Due: next Thursday