1. Nam Định Post Office.

2. Part A: Reading

3. BEFORE YOU READ
1. How far is it from your home to the nearest post office?
2. How often do you go to the post office? What for?
3. What services do you think the post office offers?

4. Dịch vụ chuyển thư và quà
Look at the pictures and call out the name of the service
- Mail and Parcel service (n):
Dịch vụ chuyển thư và quà

5. Look at the pictures and call out the name of the service
- Money Transfer (n):
Dịch vụ chuyển tiền

6. Look at the pictures and call out the name of the service
- Phone Call and Faxes (n):
Dịch vụ điện thoại và fax

7. Look at the pictures and call out the name of the service
Press Distribution (n):
Dịch vụ phát hành báo chí

8. Look at the pictures and call out the name of the service
Flower Telegram Service (n):
Dịch vụ điện hoa

9. Dịch vụ chuyển thư và quà
Reading
Lesson 1:
- Mail and parcel Service (n):
Dịch vụ chuyển thư và quà
- Express Money Stransfer (n):
Dịch vụ chuyển tiền
- Phone Call and Faxes (n):
Dịch vụ điện thoại và fax
- Press Distribution (n):
Dịch vụ phát hành báo chí
- Flower Telegram Service (n):
Dịch vụ điện hoa
Vocabulary
- courteous (a):
= polite
≠ rude
- original (a):
≠ changed
- spacious (a):
= rộng rãi
≠ cramped: chật hẹp
- speedy (a):
≠ slow

10. Matching A B Reasonable price Well trained staff Fast and safe service
Surface mail
Competitive rate
Speedy and secure service
Recipient
Bother
subscribe
Reasonable price
Fast and safe service
The person who receive
Employees with good qualities
Letters sent by road, rail or sea
Cause trouble
Pay money regularly to receive
Key: 1, d 2, e 3, a 4, b 5, c 6, f 7, g

11. True – False prediction:
1. Thanh Ba Post Office is equipped with advanced technology and a spacious pretty, place for transaction.
2. Mail and Parcel Service , Express Money Transfer, Phone Calls and Faxes, Press and Distribution and Flower Telegram Service are services at Thanh Ba Post Office.
3. There are four different ways of sending a letter.
4.The Massager Call Service is used for notifying the recipient of the time and place to receive the call.
5. If we want to to get our newspapers and magazines delivered to our house, we have to subscribe to them.

12. NOW ! OPEN YOUR BOOK AND READ, PLEASE !
ENGLISH 11, Page: 101

13. True – False prediction:
1. Thanh Ba Post Office is equipped with advanced technology and a spacious pretty, place for transaction. T
2. Mail and Parcel Service , Express Money Transfer, Phone Calls and Faxes, Press and Distribution and Flower Telegram Service are services at Thanh Ba Post Office. F
3. There are four different ways of sending a letter. F
4.The Massager Call Service is used for notifying the recipient of the time and place to receive the call. T
5. If we want to to get our newspapers and magazines delivered to our house, we have to subscribe to them. T

14. Task 1: Choose the letter (A, B, C or D) before the word that has the opposite to the italicised word
1. Thanh Ba Post Office has a spacious and pleasant front office.
A. large
B. beautiful
C. cramped
C. cramped
D. open
2. Our well-trained staff are always courteous to customers.
B. rude
C. friendly
D. open
A. helpful
B. rude
3. This speedy and secure service of transferring money can be useful.
A. rapid
B. hurried
C. careful
D. slow
D. slow
4. If you want to send a document and do not want to loose its original shape, send it by a fax machine.
A. unique
B. outdated
C. changed
C. changed
D. imaginative

15. Task 2: Read the text and answer the following questions
1. What is Thanh Ba Post Office equipped with?
It is equipped with advanced technology and has spacious and pleasant front office.
2. What services are offered at Thanh Ba Post Office?
It offers Mail and Parcel Service, Express Money Transfer, Phone Calls and Faxes, Press Distribution
3. According to the text, what are the three different ways of sending a letter?
They are air mail, surface mail and EMS.
4. What is the Messenger Call Service used for?
It is used for notifying the recipients of the time and place to receive the call.
5. What will you have to do if you want to get your newspapers and magazines delivered to your house?
You will have to subscribe your favourite newspapers and magazines

16. Task 3: Find evidence in text to support these statements:
1. You cannot make a phone call at Thanh Ba post office at 10p.m.
2. You can save money if you send a parcel which is under 15 kg.
3. The post office offer a special mail service which is particularly fast.
4. Your relatives do not have to wait till tomorrow to get money you send them today. 41 31 11 21 15 17 16 20 23 22 14 19 18 10 4 5 3 2 1 6 7 12 24 9 8 13 28 44 43 42 40 45 46 50 49 48 47 39 38 30 29 27 26 32 33 37 36 35 34 25

17. Task 3: Find evidence in text to support these statements:
1. You cannot make a phone call at Thanh Ba post office at 10p.m.
 The post office opens daily from 7a.m to 9 p.m.
2. You can save money if you send a parcel which is under 15 kg.
 We offer a very competitive rate for parcels under 15 kg.
3. The post office offer a special mail service which is particularly fast.
 We also have the Express Mail Service and your EMS mail will be delivered in the shortest possible time.
4. Your relatives do not have to wait till tomorrow to get money you send them today.
 We offer a speedy and recure service of transferring money in less than 24 hours.

18. 2. When do you see him at the Post Office?
1. Who is this?
 This is Santa Claus or Father Christmas
2. When do you see him at the Post Office?
 It is in Christmas
3. What does he do?
 He brings gifts to customers in the Christmas.

19. Group work
Invent a service that you want to have at the post office.
Name
Purpose
Describe the service
Price
Slogan