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BUS 430 Chapter 3 quiz
When Bill Gates stated that "Microsoft is always two years away from failure," he was emphasizing the importance of
Value chain measures would generally be less valuable to
In choosing performance measures, an organization might consider all of the following criteria except

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BUS 430 Chapter 5 quiz
Which of the following is not a major characteristic of a customer relationship management system (CRM)?
Regarding industrial robots, which choice is not correct?
During which stage of technology development and adoption is design and demand flexibility most critical?

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BUS 430 Quiz 1 set 1
Which one of the following has the highest goods content?
Support processes would typically include all of the following except
The quality revolution is most related to
Which is generally related to service operations?

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BUS 430 Quiz 1
• Question 1
Which of the following is not a current challenge to OM?
• Question 2
Which one of the following has the lowest goods content?

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BUS 430 Quiz 2
Of the seven categories of the Malcolm Baldrige National Quality Award criteria, which is least relevant to an operations manager?
Employee satisfaction and other workforce-related measures fall into which perspective in the Balanced Scorecard?
Interlinking is the quantitative modeling of cause-and-effect relationships between

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BUS 430 Quiz 3
Filing your individual federal tax returns would best be described as what type of value chain?
Information technology has significantly affected health care. Which of the following is not an outcome?
Computer integrated manufacturing systems result in all of the following EXCEPT:

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BUS 430 Quiz 5
Question 1
The production of large goods such as airplanes is best accomplished using a ____ layout.
Question 2
All of the following are limitations to process layout except

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BUS 430 Quiz 5
Question 1
The production of large goods such as airplanes is best accomplished using a ____ layout.
Question 2
All of the following are limitations to process layout except

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BUS 430 Quiz 5
Question 1
The production of large goods such as airplanes is best accomplished using a ____ layout.
Question 2
All of the following are limitations to process layout except

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BUS 430 QUIZ 6
Question 1
Safety capacity is intended for all of the following except
Question 2
Which of the following is a short-term capacity decision?

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BUS 430 Quiz 7
Inventory that acts as a buffer between workstations in flow shops or departments in job shops is called ____ inventory.
Backorders ____. 3.
Costs associated with backordering a product are called ____ costs.

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BUS 430 QUIZ 8
Question 1
Scheduling refers to specifying
Question 2
The time needed to process a given set of jobs is called
Question 3
Which of the following is not a consideration when designing an appointment system?

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BUS 430 Quiz 9
GE's Six Sigma problem solving approach employs five phases. Which is not one of the phases?
Which of the following is not a part of Philip Crosby's philosophy of quality?
Which of the following is not directly related to W. Edwards Deming?

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BUS 430 Quiz 10
In a Kanban system, the numerator of the formula K = [d(p + w)(1 + α)]/C is analogous to
Quick setup or changeover of tooling and fixtures is associated with ____.
Ford Motor Company has decided to switch to a pull system of manufacturing and distribution for its vehicles. Which one of the following is most likely to occur?

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BUS 430 Week 2 Case Study Waldo County
Case Study: Waldo County. Please read the case study “Waldo County” at the end ofChapter 10 and questions 1 and 2 of that case listed below. Please show your calculations.
What is the project's NPV, given the projections in the Table 10.8?

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BUS 430 Week 3 Quiz 2
• Question 1
Which of the following would be an example of an innovation and learning performance measure?
• Question 2
The triple bottom line (TBL or 3BL) refers to the measurement of sustainability in all of the following areas except

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BUS 430 Week 3 Quiz
• Question 1
Which of the following would be an example of an innovation and learning performance measure?
• Question 2
The triple bottom line (TBL or 3BL) refers to the measurement of sustainability in all of the following areas except

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BUS 430 Week 4 Assignment 1 LensCrafters Case Study
Assignment 1: LensCrafters Case Study
Due Week 4 and worth 250 points
This assignment requires student complete an analysis of the LensCrafters case from Chapter 6 of the text.
Write a six to seven (6-7) page paper in which you:
Evaluate LensCrafters’ operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.

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BUS 430 Week 5 Quiz 4
Question 1
In a design specification 25 ± 1.5, the value 25 is called the ____, while ± 1.5 is called the ____.
• Question 2
The final step in using the House of Quality involves identifying those technical features that meet any of the following criteria except

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BUS 430 Week 8 Assignment 2 Inventory Management
Assignment 2: Inventory Management
Due Week 8 and worth 300 points
Research two (2) manufacturing or two (2) service companies that manage inventory and complete this assignment.
Write a six to eight (6-8) page paper in which you:
Determine the types of inventories these companies currently manage and describe their essential inventory characteristics.

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BUS 430 Week 9 Quiz 8
Johnson’s sequencing rule is used to sequence
Which of the following is an example of a situation for which a Gantt chart would be appropriate?
Considering a two-resource sequencing problem,
The Shortest Processing Time (SPT) rule
Scheduling refers to specifying

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BUS 430 Week 10 Quiz 9
A tool to help determine how a process works and what it is supposed to do is a
2. Root cause analysis uses all of the following tools and methods except
3. Six Sigma efforts have use all of the following concepts and methods except
4. Which does not fit with Six Sigma implementation?
5. A tool to help focus on the most significant problems is
6. Which of the following describes the quality definition of fitness for use?

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BUS 430 Week 11 Quiz 10
Principles of lean operating systems include all of the following except
Which of the following is least related to a push system?
Ford Motor Company has decided to switch to a pull system of manufacturing and distribution for its vehicles. Which one of the following is most likely to occur?
Long lead­times and higher work­in­process is most closely related to which of Toyota's "Seven Major Waste Categories?"

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