1. Global Spotfire Rollout: One Year Later at GlaxoSmithKline
Spotfire Users Conference – October 2003

2. Presentation Outline One Year Later: How we did at GSK
Review – Deployment Process and Issues
DecisionSite Development – Process, Progress and Issues
Retrospective – Lessons Learned
Enterprise Support
What is important to Users?
Spotfire: Large Organization Conceptual Framework
Summary & Questions

3. Global Rollout – How did we do? Rollout Scope
Three Organizations – R&D Discovery
User Community - Diverse
Site Distribution - Worldwide
Timeframe – Mid-Summer 2003

4. Global Rollout – How did we do? Results – One Year Later
User Uptake: Installs
User Training: 800+ Trained
User Distribution – Worldwide
Infrastructure – 4 Server installations
Timeframe – Early Fall 2002
Server Logs tell the Story:
30,000 tool hits
6,000 DecisionSite Data Accesses

5. Global Rollout – How did we do? One Year Later – Server Logs
DecisionSite Queries Per Week

6. Global Rollout – The Process
Get the Money
Install and Configure the Servers
Configure the Client
Lots of Testing
Rollout
Installation
Communication
Training
Support

7. Global Rollout: Getting the Money – Four Simple Steps
Enlist the support of a Very Senior Vice President
Attach the request to a $XXX million dollar strategic capital program
Structure the deal to capitalize most of the expenditure
Create a Benefits Model

8. Global Rollout: Configuration
Server Configuration: Processors, Storage, Solaris, Oracle, Weblogix, Spotfire
Client Configuration: Four desktop configurations
Client Configuration Issues:
Prior installs
Sensitivity to IE security configuration
DLL conflicts

9. Global Rollout: Communications, Training and Support
Communications: , Posters, Web notices
“Cascade” s most effective
Training: Informal Seminars, Formal Training, On-line Training
Smaller, informal seminars most effective
Support: Install issues, configuration issues
Three-level model
Majority – basic install and access
Level three – complex install issues
Training and Knowledge Base

10. DecisionSite Development: Issues, Process, and Progress
Context: The post-merger GSK environment has some very specific characteristics:
Data access and integration is “the” issue
True global Discovery teams
Biologists vs. Chemists
Thus: In GSK DecisionSites, Data Access and Integration is Key
So: In scoping DecisionSites, we focused on Data infrastructure and Data Access

11. DecisionSite Development: A “Phase 1” DecisionSite at GSK
One Guide: Get Data
Pre-compiled and User Defined Queries
Between 6 and 14 Query types
Accessing between 19 and 200+ data sources from a matching Data Mart
Add compound properties and clustering
Data Integration Tools: Lookup properties, assay details,
Chemical Structure Visualization tools: looking at structures, and compiling lists
Default set of Visualizations

12. DecisionSite/Data Mart Delivery Architecture How Do They Work?

13. DecisionSites and Data Marts: Progress on Delivery
Increased Speed, Functionality, Quality
Project Delivery History
Time
Kinase
Delayed Delivery, Quality Problems
7TM
2X Data, 4X Queries, + Quality
Re-think:
- Process
- Scoping
- Organization
IC1
IC2
NR 1
NR 2
~ 8 Week Deliveries
Good Quality
Good Functionality
Good User Engagement
Pro1
Pro2
Tr1

14. DecisionSite Development: Process

15. GSK Deployment – Retrospective Lessons Learned
Funding: Jump on the moving wagon
Configuration: Watch out for IE
Deployment: Use the Very powerful tools
Training:
Don’t overestimate your audience
Chemists and Biologists are Different
DecisionSites: “Its about the DATA, stupid”.
Data and tools come first
Use the Resources section for Links

16. Spotfire: A Large Organization Conceptual Framework
Data
Tools & Models
Training
Decisions X X =

17. Spotfire Implementation Conceptual Framework: Phase 1 – Data Access
Tools & Models
Training
Decisions X X =

18. Implementation Conceptual Framework: Phase 2 – Model Deployment
Data
Tools & Models
Training
Decisions X X =

19. Implementation Conceptual Framework: Phase 3 – Decision Management
Data
Tools & Models
Training
Decisions X X =

20. Summary – Strategic Blueprint
Focus initially on delivering integrated data – the carrot to get users involved with Spotfire
Invest in effective training – Spotfire is powerful right out of the box
Follow up with models and guides that support decisionmaking

21. Acknowledgements – Cheminformatics DecisionSite Team
CiX Management
Steve Calvert, Fran Stewart, Deborah Jones-Hertzog
CiX User Representatives
Dana Vanderwall, Andy Whittington, Deanna Garrison, Dan Svoboda, James Roberts
CiX Data Mart Team
Dan Ferko, Steve Chapman, Clark Bradley
Paul Konstant and Julia Tseng - DBA support
CiX Technical and Development Team
Terry Francis, David Turanski, Nate Fichthorn, Ryan Provencher
CiX Quality Team
Sunny Hung, Richard Bolton
DIT Training Team: Xiaohong Gu, Kate Harvey, Paul Slater
Spotfire Support Team: Trish Ward, “Spotfire” Dan Nathan
User Management Sponsors and User Representatives (many!)

22. Contact Information, and Questions
Larry Cone
Independent Spotfire Consultantcy – focus on data integration solutions
Questions and Answers

23. Questions? ?