1. Unit 9 Inquiry/Enquiry Letter

2. Asking for catalog letter
Dear Mr. Bood I would very much appreciate you sending me about the cost and term of payment for vacuum cleaner, model C5598/7 which you advertised in Sawasdee Magazine, September 10, 2012 issue. I’m looking forward to hearing from you soon. Yours truly,

3. Inquiry about the product
We understand from the Italian Embassy here that you are a leading manufacturer of genuine leather goods. We are interested in purchasing a quantity of shoes and wallets. Will you please send us your catalogue, with full details of your export prices. We should appreciate any samples that you can let us have. We look forward to having your early reply Best regards,

4. Asking about the product 1.
I have seen your advertisement in this week’s “Explore Asia”, and am interested in your coffee machines. Please send me your illustrated brochure and full details of prices.

5. Example 2.
With reference of your advertisement in today’s Bangkok Post, I’m interested in your Romantic Europe tours. I should like to receive full details of these tours at your earliest convenience.

6. Example 3
I have received your circular “A Beautiful Body”. Would you please send me full details of your products as soon as possible.

7. Exercise
Supposing you are customer who see the advertisement of Dell Computer, model Vostro in the Phuket Gazette on Sunday 12 August You would like to get the catalog and the price list from the company.

8. Reply to inquiry letter

9. Replying to inquiry Letter 1
Dear Mr. Thomas Thank you very much for your interest in our machine model B564. We enclosed the price and the term of payment as your request / requirement. We appreciate to send Mr. Grant, our sales representative, to meet you at your office to demonstrate about the machine on 29 August at 10:00 a.m. if it’s convenient to you. We look forward to serving you soon.

10. Reply Letter 2
Thank you for your letter of 10 August, inquiring about our range of leather shoes and wallets. We have pleasure in sending you our latest catalogue and export price list. We have dispatched to you samples of our wallets. The minimum order of any article is 100 pieces/pairs. We feel sure that you will be impressed by our samples, and look forward to supplying your requirements.

11. Reply Letter 3
Thank you for your letter of 8th August, inquiring about our coffee machines. We have pleasure in sending you our illustrated brochure and price list. We hope you will find it of interest and look forward to receiving your purchase order.

12. Reply Letter 4
In reply to your inquiry of 7th August, we have pleasure in enclosing full details of our coffee machines. If you require any additional / further information, please do not hesitate to contact / call / phone / us at _________ We look forward to receiving your order for a coffee machine of your choice.

13. Reply Letter 5
With reference of your inquiry of 8th August, we are pleased to send you our coffee machine brochure. This provides full details of our all coffee machines. As our coffee machines are especially popular, we suggest that you place an order as your earliest / as soon as possible. ASAP.

14. Exercise
Supposing you are a sales manager who received the customer’s letter on 21st August requiring about the brochure, price list and the sample of your product / goods; the key chains. You need to reply his inquiry letter to him.