1. MINDING MEMBER MATTERS
Kimberly Jeffries Leonard, National Vice President
Sylvia Perry, Southern Area Vice Director
44th Southern Area Conference
Anne T. Herriott, Southern Area Director
Glenda Newell-Harris, National President

2. WELCOME! Friendship First, Membership Matters!
WELCOME! Friendship First, Membership Matters!
                             
   

3. Why Are We Here? Friendship First, Members First Membership Matters!
#linksfriendshipgoals
Keeping Our Membership Strong and Sustainable

4. Membership Matters!
M is our a priority in our KEYS TO SUCCESS! Our Keys to Success #1 Member Relationships The heart of Linkdom is its members. The organization’s primary focus is recruiting and retaining members of varied ages, backgrounds and skills who through their friendship are committed to providing quality, impactful service. Our Strategies • Create and utilize a friendship model that builds a membership base that values diversity, embraces member talents, and develops leaders.
~ From the Strategic Plan, p. 10

5. Membership Goals and Strategies
Goal 1: Increase intergenerational member satisfaction within the organization by 5% over the baseline as established in recent surveys within 18 months, in order to increase member engagement as reflected on chapter, area and national implemented measures of satisfaction and engagement. (Note - this is not limited to surveys but includes participation in chapter activities, friendship activities, etc.)
Strategy 1: Assess members to determine areas to address to increase levels of satisfaction.
Strategy 2: Incorporate intergenerational buddies within chapters to assist with member bonding.

6. Membership Goals and Strategies
Goal 2: Increase retention of members as evidenced by reduction in membership forfeitures and resignations by 2% each year through 2018.
Strategy 1: Increase intergenerational satisfaction among members by member feedback on satisfaction and engagement.
Strategy 2: Align the payment of national assessments with the payment of national and chapter dues.
Strategy 3: Implement efforts to remind members of assessments as early as possible and include those chapter and area officers relevant to membership and financing.

7. Membership Goals and Strategies
Goal 3: Increase membership numbers in the under 40 demographic by 2% in Program Year 2015, by 3% in Program Year 2016, and by 4% in Program Year 2017.
Strategy 1: Work with Chapters, through the Area Vice Directors and Chapter Vice Presidents to increase the number of candidates under 40, specifically, 2 or more per intake period.
Strategy 2: Begin a pipeline process for younger members, including Heir-O-Links and friends of Heir-O-Links to be identified and exposed to chapters in The Links, Incorporated. This pipeline will include identification to Area Directors, targeted activities at Links' conferences and pairing prospective members with younger Links.

8. The Critical Link in Friendship’s Chain
Chapter Membership Vice Presidents:
Chief Friendship Officer
Motivator
Engager
Record Keeper
Coordinator
Systems Administrator

9. What Do I Need to Know? The Triple A (AAA) Approach to Membership
Accessibility – tools and technology accessible to the Chapter Vice President
Accountability – deadlines and timelines provided to ensure timely managing and submission of information
Alignment – Chapter Vice President duties/role aligned with Area and National Goals

10. What Do I Need to Know? AAA Accessibility
Who Do You Call?
The Five Heartbeats
What Do I Need to Know? AAA Accessibility
Who Do You Call?
The Five Heartbeats
Link Shuana Tucker Sims |Eastern Area Vice Director
Link Sylvia Perry |Southern Area Vice Director
Link Monica Boone Allen |Central Area Vice Director

11. What Do I Need to Know? AAA Accessibility
Profile Dashboard
Membership Requirements
Directory Locator
WEBSITE
Report WEBSITE
Reports
Documents
Submissions
Applications
Forms
Chapter Locater
Make A Contribution
Chapter Payments
Chapter Reports
Area Reports
Sponsor A New Member
Candidates For Office
Documents
Membership
Links Boutique
Necrology

12. What Do I Need to Know? AAA Accessibility and Accountability
Membership Documents
Constitution & Bylaws
Manual of Procedures
Finance Handbook
Membership Manual
Member Orientation Manual

13. What Do I Need to Know? AAA Alignment
Member Categories, Classifications and Status
Active
Affiliate
Provisory
On Leave
Attendance Sabbatical
Military Leave
Platinum
Alumna
Honorary

14. What Do I Need to Know? AAA Alignment
Membership Status
Leave of Absence
Military Leave
Attendance Sabbatical
Provisory

15. What Do I Need to Know? AAA Alignment
Critical Dates
Transfer
Reinstatement
Alumna Request
Alumna to Active

16. What Do I Need to Know? AAA Accountability
Critical Deadlines And Timelines for Critical Processes
New Member Intake process - Voting: September-May (DOL)/November –January (Other Candidates)
Summary of Dues – December
Reinstatement – November 30th deadline
*Platinum Requests/Eligibility – February 1st deadline (in Assembly year) *real talk
Alumna Requests - March deadline
Input Service Hours –April 1st deadline
Building Fund Assessment – 2015 Intake Group/April 1st deadline
1-in-5 - Member Certification

17. *New Platinum Members
What’s New
What’s Next

18. You Have QUESTIONS…..

19. FRIENDSHIP FIRST! MEMBERSHIP MATTERS!
A Healthy Thriving Membership IS Our Prescription for the Future