1. Hybrid Cloud Solutions at IHG
November, 13th 2013 David Simpson - IHG

2. Overview of Alfresco at
Implemented in early 2011
Global operation with users in a over a dozen countries
Enterprise system consists of 4 primary servers in Production with QA replicating production
~ 3500 direct end users access and use the system
> 10M documents in the repository using 1.8 TB
12 other apps use the API to store documents
10k to 15k indirect users via the 12 applications via API

3. Alfresco Cluster at

4. Use Cases
Efficient and controlled sharing of documents with external (non-IHG) personnel
Improving performance and expanded global coverage of our Enterprise DMS system

5. Use Case 1
How do we securely share sensitive documents with external resources without giving them an IHG ID and to log into enterprise systems

6. Use Case 1 – Design & Construction
The D&C team shares plans, schedules and agreements with remote design consultants and architects regionally.
These documents are related to specific properties and projects for several months and then end.

7. Safely sharing documents with others
Critical factors –
Easy to do – no forms to fill out
Happens immediately – no paperwork delay
Security – easy to add, easy to remove
2 way updates – synced folders

8. Safely sharing documents with others
Solution – Create project specific sites in the Cloud and sync the relative project folders from the enterprise system.
Relatively easy to do
Users control access
Immediate access
Secure with SSL
2 way updates or Master/Slave
Alfresco Cloud
Enterprise

9. Use Case 2
How do we improve session response and download times around the world from the Data Center in Atlanta?

10. Use Case 2
Remote offices were complaining of regional slowness of uploads and downloads on the system back to the Atlanta Data Center.
These documents needed to be in the repository, but the users also needed faster access times.

11. Improving global performance
Critical factors –
Decrease upload and download times into the DMS
Allow easy access – No VPN
Provide secure transmissions - SSL
Must sync with Enterprise system
Accessible through a mapped drive

12. Improving global performance
Solution – Sync user site folders with the Cloud to provide faster file transfer
Speed improvements of up to 4x measured in remote locations
Secure with SSL – No VPN require
2 way updates
Drives can be mapped via WebDAV

13. Questions?