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Organisational Theory, Design and Development
Determinants & Components of OD Presented by Dr. S. Viniba, AP/MBA, SNSCT
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Learning Objectives Mechanistic vs organic structures
Formal and Informal Organisation Organisational levels and the Span of management The Structure and Process of Organising Break Mechanistic vs organic structures Functional organisational structure Divisional Structure Matrix Structure Team Based Organisational Structure Network Structure 16BA718 / OD / Types Dr. S. Viniba /
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ORGANISATION Organisation is a formalised intentional structure of roles or positions. 16BA718 / OD / Types Dr. S. Viniba /
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Formal and Informal Organisation
President Formal Organisation Informal Organisation: Morning-Coffee regulars Bowling Team Chess Group Etc. Vice-Presidents Division Managers Department Managers 16BA718 / OD / Types Dr. S. Viniba /
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Organisational levels and the Span of management
16BA718 / OD / Types Dr. S. Viniba /
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Organisation with Narrow Span
Advantages Close Supervision Close Control Fast communication between subordinate and supervisors Disadvantages Superiors tend to get too involved in subordinate’s work Many levels of management High costs due to many levels Excessive distance between lowest level and top level 16BA718 / OD / Types Dr. S. Viniba /
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Organisation with Wide Span
Advantages Superiors are forced to delegate Clear policies must be made Subordinates must be carefully selected Disadvantages Tendency of overloaded superiors to become decision bottlenecks Danger of superior’s loss of control Requires exceptional quality of managers 16BA718 / OD / Types Dr. S. Viniba /
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The Structure and Process of Organising
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Reenergizing the System Information Handling System
Transformation Process Inputs Human Capital Technology Others Goal inputs of stakeholders Outputs Products Services Profits Satisfaction Goal Integration Others Information Handling System Enterprise Boundary Stakeholders or Claimants Employees Governments Customers Shareholders Suppliers Others External Variables Opportunities Constraints Others 16BA718 / OD / Types Dr. S. Viniba /
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Mechanistic vs organic structures
High formalisation Narrow span of control High centralisation Organic Low formalisation Wide span of control Low centralisation 16BA718 / OD / Types Dr. S. Viniba /
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Effects of departmentalisation
Establishes work teams and supervision structure Creates common resources, measures of performance, etc Encourages informal communication among people and subunits 16BA718 / OD / Types Dr. S. Viniba /
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Functional organisational structure
Organises employees around skills or other resources (marketing, production) Chief Executive Finance Production Marketing 16BA718 / OD / Types Dr. S. Viniba /
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Divisionalised structure
Organises employees around geographic areas, products or clients Chief Executive Enterprise systems Laserjet solutions Consumer products 16BA718 / OD / Types Dr. S. Viniba /
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Project-based matrix structure
Employees are temporarily assigned to a specific project team and have a permanent functional unit Chief Executive Engineering Manager Marketing Manager Software Manager Project A Manager Project B Manager Project C Manager Dr. S. Viniba / 16BA718 / OD / Types
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Features of team-based structures
Self-directed work teams Teams organised around work processes Very flat span of control Very little formalisation Usually found within divisionalised structure 16BA718 / OD / Types Dr. S. Viniba /
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Network organisational structure
Product Development Company (Australia) Call Centre Company (NZ) Core Company Accounting Company (Australia) Manufacturing Company (Malaysia) Distribution Company (Singapore) 16BA718 / OD / Types Dr. S. Viniba /
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