1. ATS EVALUATION PROGRAMMES

2. ATS EVALUATION PROGRAM
AUTHORITY
Vice President of Operations.
Director Air Traffic Services.

3. ATS EVALUATION PROGRAM
PURPOSE and SCOPE
To ensure that the provision of service is maintained at the highest standard.
To ensure that all ATS units and personnel apply policies, standards, rules and separation minima in an approved manner.

4. ATS EVALUATION PROGRAM
PURPOSE and SCOPE
Assessing service provided
Ensuring operating procedures conform to National Standards.
Reviewing all agreements
Informing Manager of potentially unsafe procedures.
Detecting problem areas, identifying deficiencies.

5. ATS EVALUATION PROGRAM
PURPOSE and SCOPE
Examining personnel utilization and workload.
Assessing and reporting on equipment issues.
Reviewing training programs.
Ensuring operational personnel are in compliance with CARs (controller proficiency).
Document deficiencies.

6. ATS EVALUATION PROGRAM ATS Units
7 Area Control Centres
78 Flight Service Stations
1 Terminal Control Unit
43 Control Towers

7. ACC’s / CCR 7 TCU / UCT 1 Towers / Tours 43 FSS / SIV 78 18 5 18 18 8
Inuvik
Norman Wells
Whitehorse
Iqaluit
Baker Lake
Fort Simpson
Yellowknife
Rankin Inlet
Fort Nelson
Hay River
High Level
Kuujjuaq
Fort Smith
Prince Rupert
Fort St. John
Terrace
Fort McMurray
Smithers
Peace River
St. Anthony
Dawson Creek
Churchill
Grande Prairie
Gander
Prince George
Whitecourt
Edmonton
La Ronge
Kuujjuarapik
Wabush
St. John’s
Edmonton City
Centre
Port Hardy
Williams Lake
Villeneuve
Thompson
Deer Lake
Red Deer
Lloydminster
La Grande Rivière
Sept-Iles
Campbell River
Kamloops
Prince Albert
Gaspé
Nanaimo
Kelowna
Iles-de-la-Madeleine
Calgary
Victoria
Penticton
Saskatoon
Mont-Joli
Sydney
Springbank
Vancouver
Vancouver Harbour
Langley
Pitt Meadows
Boundary Bay
Abbotsford
Lethbridge
Charlo
Charlottetown
Castlegar
Roberval
Medicine Hat
Winnipeg
Moncton
Cranbrook
Regina
St. Andrews
Sioux Lookout
Rouyn
St-Honoré
Fredericton
Halifax
Brandon
Kenora
Thunder Bay
Timmins
Saint John
Val D’Or
Québec
Mirabel
St-Hubert
Gatineau
St-Jean
Yarmouth
Sudbury
Dorval
Sault Ste-Marie
North Bay
Montréal
Ottawa
Kingston
Toronto
Toronto City Centre
Buttonville
Hamilton
St. Catharines
Oshawa
Waterloo
London
Windsor 18 5 18 18 8 8

8. ATS EVALUATION PROGRAM Cycle Routine Evaluations
Every Two Calendar Years for Area Control Centres and High Density Control Towers
Every Three Calendar Years for Other Units .

9. ATS EVALUATION PROGRAM Interim Evaluations
When Required as a Follow-up to a Routine Review
Follow-up of a Transport Canada Audit.

10. ATS EVALUATION PROGRAM Special Evaluations
As Required to Examine Perceived or Actual Problem Areas
When, through the daily monitoring of the ATS System, circumstances indicate that a review is required in a particular area.

11. ATS EVALUATION PROGRAM Report
Check list style of report.
Report ensures standardization of evaluation.
Provides a complete record of what was checked during the evaluation.

12. ATS EVALUATION PROGRAM
The reports contain 5 accountabilities.
Safety and Quality
Customer Service
Management of Human Resources
Management of Financial Resources
Management of Physical Resources

13. Unit Evaluations Follow-up
Unit Manager is responsible for follow-up to correct identified Deficiencies.
Critical deficiencies must be corrected immediately
Response if required within 60 days for others

14. Transport Canada Conduct Audits of all ATS Units Conduct Inspections
Rated against regulated areas specified in CARs