1. Resourcing & Talent Planning CIPD L5 Alisoun Nisbet
5RTP
Resourcing & Talent Planning
CIPD L5
Alisoun Nisbet

2. Please check
Please run the ‘audio wizard’ facility on the top left hand side of the screen to check the sound quality.

3. Aim
explore the requirements of the 5RTP TMA

4. The assignment
Consider issues relating to resourcing and talent planning based around 2
online gaming organisations in Gibraltar (true scenario)
4 key areas :
what market trends make it difficult for these companies to recruit and retain staff? Impact of future developments?
what short term strategies could be introduced to improve retention?
what longer term resourcing strategies could be introduced?
how could becoming an Employer of Choice benefit these companies?

5. Your brief 3000 words to answer 4 questions
apply your knowledge of resourcing and talent planning to the case study scenario
The assignment says ‘XXX and ZZZ are two of the biggest companies competing’ – you should give them an identity by selecting 2 gaming organisations which are licensed to operate in Gibraltar. See the Gibraltar Government Website for the list of licensed gaming operators:

6. Examples: some trends impacting on labour markets
Changes in government policy eg taxation and trade
Economic: recession v buoyant conditions
Levels of employment
EU and global economies
Cost of living
Government skills development policy
Demographics- local and international
Education and qualifications
Pace of technological change
Employment Legislation
Geography- positioning

7. What labour market trends are impacting on this scenario?
Consider the tightness of this particular market eg specialist skills needed and high level of customer care
low taxation but high cost of living/housing
growing industry
high levels of turnover
residency requirements
limited HR policies (transactional)
narrow job specification
focus on global recruitment not local

8. Resourcing strategies
More sophisticated recruitment and retention practices
Better employee value proposition
Professional management
Transformational HR
Career and development opportunities
Effective workforce planning
Partnerships with local community, trade unions and government

9. Maximising employee retention
Why do people leave? Why might they chose to stay?
see Lesson 5 of your workbook
CIPD Factsheet (2014) : employee turnover and retention
What are the cost considerations?
Need to consider both direct and indirect costs
What costing formulae could be used to calculate costs?
Recruitment cost ratio
recruiting costs x 100 = RCR
Total compensation
See : CIPD (2015) Resourcing and Talent Planning Survey (2015)

10. Resourcing strategies: short term
Need to select 2 examples of short term resourcing strategies to improve retention levels
Assess their respective strengths and weaknesses
Justify the costs of your 2 short term approaches to retain talent
eg. potential implementation costs v potential cost savings (general indication)

11. Resourcing strategies: longer term
To develop effective people management and employee value proposition strategies
Role of Government, Trade Unions and Employers in promoting future workforce skills development
Select 2 gaming organisations licensed to operate in Gibraltar and assess their strengths and weaknesses- visit their websites as a prospective employee and evaluate how effective is their ‘message’ in attracting/retaining potential employees

12. Strategic positioning
What is the strategic positioning of these companies in the competitive labour market in Gibraltar?
chasing same customers
competition for the same talent
how differentiate?
effect of targeted PR
building a stronger employer brand and reputation

13. Assignment - areas to watch
1.3 Remember to explain the role of the employer, the local government and trade unions – how can they help to ensure that skill needs are met? Can you find any examples of this happening in Gibraltar?
3.1 You should research actual competitors (review their websites) in order to compare and contrast their relative strengths and weaknesses (use a table)
3.2 You should discuss resourcing strategies such as PR, professional management, interaction with organisations and the community ‘on the ground’
5.1 What potential cost savings could be realised as a result of your proposals? Need to confirm formulae which could be used to calculate cost savings and justify short term resourcing proposals (indication of general cost savings)

14. ‘Homework’ for your next Workshop
Research on line gambling (in general) in Gibraltar
Select your 2 companies and research their strengths and weaknesses:
Find out what ‘tightening and loosening’ of the labour market means
Define the term ‘Employer of Choice’

15. Workshop 2- same venues as before
London group:
29th August 2015 : etc venues, Avonmouth House
Edinburgh group:
5th September 2015 : Edinburgh Training Conference Centre
For both workshops:
Arrive 9.30am for a prompt 10am start
Finish no later than 5pm
TMA deadline: 4/10/15

16. Useful resources Further reading
Edwards, C (2006) ‘Raised $takes’ People Management. 9 March
CIPD Resourcing and Talent Planning Survey (2015) in partnership with Hays
HR Review: It costs over £30K to replace a staff member (Feb 2014)
Times 100 best companies to work for: features.thesundaytimes.co.uk/public/best100companies/live/template
CIPD Factsheet (2014) : employee turnover and retention
gbga.gi Gibraltar Betting and Gaming Association (GBGA) which represents a large number of online gaming operators in Gibraltar
see UNITE’s website:
Further reading
Taylor, S and Woodhams, C (2012) Managing People and Organisations. CIPD: London

17. Alisoun.Nisbet@homelearningcollege.com Tel: 020 3675 9586