1. Rod Rivers, Lead for Online Services
Online Access to Services, Information and Support
OASIS Web Site Project
Advice and Referral Centre (ARC)
Rod Rivers, Lead for Online Services

2. The Home Page

3. Users Corporate stakeholders People in need of help and support Carers
Professionals
ARC staff

4. The Home Page

5. The Home Page

20.
Provides a single point of access to 260 services:
About ~70 CPFT services
About ~190 third party mental health related services including:
70 online services
120 local and national charities, voluntary organizations and social enterprises

22. Now Live The new CPFT web site – www.cpft.nhs.uk
Went live on 30th August 2012
Anybody with access to the internet 
Supplementary information for health professionals
ARC staff will use site in support of their activities
Advice and Referral Centre (ARC)
Also went live on 30th August 2012
Phone line for single point of access
Initially for GPs / referrers in Peterborough area 

23. Other features More sections – Find help, carers, professional
Multi-media
Further/ related information
Calendar
2nd level menus in blue

26. USPs Personal Local Accessible Integrated Choice

27. Coming Soon Personalisation ARC configuration Service reviews Forums
User content

28. Purpose of GPs Pages Fast access to Metal health information
Referrals into CPFT
‘Referral’ to self-help

36. People in need of help and support
The ‘Markets’
Enhancing wellbeing
Self-help
Primary care
Secondary care
The Goals
Preventing progression
Reducing barriers
Recovery

37. Target user groups – Progression and Recovery
No mental health problems
Mild to moderate problems
Primary Care
(GPs, IAPTs)
Secondary
Care

38. Services Directories
Online services - primarily offered online via the internet. In most cases these services do not have a physical address that you can visit in person. Online services are useful for self help, especially if you prefer to explore these web sites at home or anonymously.
Local and National 3rd party services mainly voluntary organisations, charities, self-help groups and social enterprises. Most have a physical address and most also have web sites that describe their organisations. Local and national services are useful for support and if you are happy to visit these services in person or phone / write to them.
CPFT services NHS services that provide professional help to people with specific mental health problems that cannot easily be addressed by self-help alone.