1. NHS England’s Commitment to Carers

2. Swindon Carers Centre Carers Rights Day 25th November 2016
How does NHS England support:
Making carers aware of their rights
Letting carers know where to get help and support
Raising awareness of the needs of carers

3. Partnerships

4. The Mission
Design an integrated approach to identifying and assessing Carer health and wellbeing in order to:
Clarify the duties on NHS organisations in respect of the Care Act and Children & Families Act 2014
Promote and maintain the independence, physical health and emotional well-being of Carers
Invest in and support Carers to manage their caring roles and their lives outside of caring
Develop a shared understanding of “wellbeing” across health and social care

5. An integrated Approach to a Combined Assessment
Brokerage – review of needs
Planning of Support – review of needs
Information, Advice and Guidance – review of needs
Triage – preventive support, local assets and review of needs
Contact with services
Care – confident, independent, safe and supported

6. The “Carers Toolkit”

7. Three parts
An integrated model for identifying and assessing Carer health and wellbeing
A template Memorandum of Understanding (MOU)
Examples of positive practice

8. Supporting principles
Carers are identified
Carers have their support needs assessed
Carers will be empowered to make choices
Care staff are aware of the needs of Carers
Carers will be supported by information sharing
Carers will be respected and listened to as expert partners
The support needs of Carers who are more vulnerable or at key transition points will be identified early

9. Making it real

11. Patient Online for the public
Evidence shows that patients who are informed and involved in their own care have better health outcomes and are less likely to be admitted to hospital.

12. Transforming how NHS England Engages with Partners to Improve Carers Experiences
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13. Thank you for listening
Kath Rooksby
NHS England South (South Central)
@KRooksby