1. From Wireframes to UX Personas
A STARTING POINT

2. Wireframes
Wireframe tools make the process of knowing how to create an app or website fundamentally easier by visually stripping the product down and focussing purely on functions and user activity.

3. Fishbone analysis
The fishbone diagram, or the cause and effect diagram, is a simple graphic presentation that displays all the possible causes of a problem.

4. Problem solving

5. Swimlanes
A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops.
A swim lane map places events and actions in "lanes" to delineate a person/group responsible, or a specific sub-process.
A swim lane will focuses on time, people (job function), process/sub-tasks
After sequencing the current state, characterize and label them as adding value, or as not adding value.
Work to eliminate non-value added steps, and connect the value-added steps together.
Any process that involves multiple people and/or groups and multiple steps can benefit from being analysed with swim lane diagrams.

6. UX Personas
User personas are used to answer the question: “Who are we designing for?”