1. BUSINESS DRIVEN TECHNOLOGY
Business Plug-In B10
Project Management

2. LEARNING OUTCOMES
Describe the three primary activities performed by a project manager
Explain change management and how an organization can prepare for change
Explain risk management and how an organization can mitigate risk
Summarize the different strategies a project manager can use to ensure a successful project

3. Introduction
Project – a temporary endeavor undertaken to create a unique product or service
Project management – the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations

4. Project Management Fundamentals
Project deliverables – any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project
Project milestones – represent key dates when a certain group of activities must be performed
Project manager – an individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure all key project milestones are completed on time

5. Project Management Fundamentals
Project Management Role

6. CHOOSING STRATEGIC PROJECTS
Organizations must determine which projects to pursue
Three common techniques for selecting projects:
Focus on organizational goals
Categorize projects
Perform a financial analysis

7. CHOOSING STRATEGIC PROJECTS

8. SETTING THE PROJECT SCOPE
Project scope – defines the work that must be completed to deliver a product with the specified features and functions. Typically includes:
Project product
Project objectives
Project deliverables
Project exclusions

9. SETTING THE PROJECT SCOPE
SMART criteria are useful reminders on how to ensure that the project has created understandable and measurable objectives

10. MANAGING RESOURCES AND MAINTAINING THE PROJECT PLAN
Project plan – a formal, approved document that manages and controls project execution
A well-defined project plan should be:
Easy to understand and read
Communicated to all key participants
Appropriate to the project’s size, complexity, and criticality
Prepared by the team, rather than by the individual project manager

11. MANAGING RESOURCES AND MAINTAINING THE PROJECT PLAN
Two primary diagrams used in project planning include PERT and Gantt charts
PERT (Program Evaluation and Review Technique) chart – is a graphical network model that depicts a project’s tasks and the relationships between those tasks (Dependencies and Critical paths are found in PERT charts)
Gantt chart – a simple bar chart that depicts project tasks against a calendar

12. MANAGING RESOURCES AND MAINTAINING THE PROJECT PLAN
PERT Chart EXPERT – PERT Chart Example

13. MANAGING RESOURCES AND MAINTAINING THE PROJECT PLAN
MS Project – Gantt Chart Example

14. Change Management and Risk Management
Good project managers understand the fundamentals of project management and how to effectively deal with change management and risk management

15. CHANGE MANAGEMENT
Change management – a set of techniques that aid in evolution, composition, and policy management of the design and implementation of a system
Change management system – a collection of procedures to document a change request and define the steps necessary to consider the change based on the expected impact of the change
Change control board (CCB) – responsible for approving or rejecting all change requests

16. CHANGE MANAGEMENT

17. Preparing for Change

18. RISK MANAGEMENT
Project risk – an uncertain event or condition that, if it occurs, has a positive or negative effect on a project objective
Risk management – the process of proactive and ongoing identification, analysis, and response to risk factors

19. RISK MANAGEMENT

20. Mitigating Risk

21. Successful Project Management Strategies

22. Closing Case One Staying on Track – Toronto Transit
Toronto Transit Commission (TTC) serves over 1 million customers daily
TTC currently has over 50 large engineering and construction projects
TTC’s 50 projects average 100 – 150 activities each, with some projects encompassing as many as 500 – 600 activities

23. Closing Case One Questions
Describe Gantt charts and explain how TTC could use one to communicate project status
Describe PERT charts and explain how TTC could use one to communicate project status
Determine how TTC could use its Master Schedule to gain efficiencies in its supply chain
Discuss how TTC could use its Master Schedule to identify change management and risk management issues

24. Closing Case Two Automating Autodesk
Autodesk provides popular graphics applications and Internet portal services to more than 4 million customers in over 150 countries
Autodesk implemented Evolve’s integrated project management suite to help its global IT department improve project success rates

25. Closing Case Two Questions
Explain why project management, change management, and risk management are critical to a global company such as Autodesk
Assess the impact on Autodesk’s business if it failed to implement Evolve’s project management solution and continued to manage its projects using a myriad spreadsheet and Word documents
Explain why Opportunity, Resource, and Time & Expense Manager applications would be of value to a company like Autodesk