1. Agilent iSupplier Portal (iSP)
Presentation for Suppliers using iSP for invoice & payment information
Updated: 30-Apr-2004

2. Topics What is iSP? Advantages of iSP
Logon Details & System Requirements
Supplier Access Options
How to Use the Information in iSP
Security Strategy & Help Process
Helpdesk Contacts

3. What is iSP?
iSupplier Portal is a component of the Oracle Internet solution that enables secure, self-service business transactions between Agilent and its authorized suppliers by way of the internet
iSP provides suppliers with the ability to use a standard web browser to directly access information
iSP provides suppliers with information about invoice and payment details

4. Advantages of iSP
Strong communication linkage between supplier & Agilent
Real time information transmitted via the internet
Improves efficiency and time management
Cost savings

5. iSP System Requirements
The following system requirements must be meet before accessing iSP. Please work with your IT to ensure that these system requirements are in place.
Web-proxy/Firewall needs to be open to allow access to Port 8000.
Suppliers must have their IT open port 8000 on their proxy server. Information on opening the port for Microsoft servers can be found on the Microsoft web site.
If you are using an Internet Service Provider who is reluctant to open port 8000, the only option to get to iSupplier Portal at Agilent, would be to have one machine with a different service provider like MSN or AOL.
Internet Explorer version 5.5 or higher.
If you do not have IE 5.5 or higher, iSP will not perform properly.
If you’re utilizing software utilities that block advertisement, pop-ups, and SPAM (Pop-up stopper, Spamkiller, etc.), and experience problems with iSP you may want to make the iSupplier Url available in respective application.

6. iSP Logon Information
Contact your Agilent Helpdesk to request a logon for iSupplier.
Upon first-time access to iSP, you will be prompted to change your password.
Please be aware of the following Password criteria:
Passwords must be at least 8 characters long
Passwords must start with an alpha character
Passwords must contain at least one number
Repeating characters are not allowed
The user name may not appear in the password
The password may not be reused for a period of 1 year
URL to iSP:

7. Supplier Access Options
There are two Supplier Access Options available for the iSP application. They restrict the data the user can see.
By Supplier (recommended): You will be able to see Agilent global data for your entire company (Legal Entity) – this would include data for all Payment/Remittance Sites (or bank accounts) within your Legal Entity.
By Site: You will be able to see Agilent data for respective supplier site (Payment/Remittance Site or Bank Account); e.g. if you supply goods/services to Agilent Malaysia and Agilent Sonoma USA, your access would be restricted to one of these sites.

8. iSP Logon Page
You will receive your User Name and Password from your Agilent Helpdesk

9. Company A
Click on Link

10. Click on ‘Home’ to enter iSP
Company A
Click on ‘Home’ to enter iSP

11. Click on ‘Preferences’ to change language or password if needed

12. Change your iSP logon Password
Change language
Change your iSP logon Password
Click Apply to save changes, or Cancel to discard changes.

13. Click on ‘AT Account’ to query on invoices and payments
Please use only the ‘AT Account’ site to run queries, not the ‘Home’ page.

14. 2 available sites to run queries: - AT Invoices: focusing on invoices - AT Payments: focusing on Payments
FAQ: Frequently Asked Questions Training: Link to training slides
send an to the helpdesk
Glossary: explanation on invoice status, due date, payment number (US)

15. 1. Enter data for any of the following search options and click the search button
2. Click on underlined results for more details

16. All your invoices containing the respective sequence will be retrieved
Export results into MSExcel

17. Query on specific payments in the ‘AT Payments’ page
Click on underlined results for more details

18. Click on one of the links to run additional queries
List of invoices included in payment. (Click for details)

19. Querying Tips
Limit queries for better performance; don’t use blank searches
Agilent may have adjusted your invoice number based on Oracle standard characters:
Only capital letters
No spaces
No symbols (.,/-)
Example: 12345/a 678 => 12345A678
Use the wildcard function in cases where your initial query did not return the expected results (e.g. the entry “12345” will display all invoices containing this sequence)

20. Security Strategy
iSP provides unique Supplier logon information to control user access
System Idle (15 minutes) results in an automatic log-off
Encryption technology

21. Help Process
If you have a question on iSP please visit our iSupplier Information web site:
If you cannot find an answer please contact your Agilent Helpdesk (contact information on next slide).
If your Agilent representative cannot answer your question, they will escalate your issue to the Agilent iSP support team.
Your Agilent representative will get back to you with an answer.

22. Helpdesk Contacts Americas Helpdesk Asia Pacific Helpdesk
Asia Pacific Helpdesk
Europe Helpdesk