1. Dr Nadeen Brown Tyne Medical Practice, Haddington
PLT 7th Feb Quality Improvement Projects: Capturing Consultation Types
Dr Nadeen Brown
Tyne Medical Practice, Haddington

2. Capturing Consultation Types
A general practitioner, also called a GP or generalist, is a physician who does not specialize in one particular area of medicine.
GPs provide routine health care and assess and treat many different conditions, including illnesses and injuries.

3. Capturing Consultation Types
Why should we bother?
To better explain what we do to those outside our profession
To clarify to ourselves what we actually do (vs our “gut feelings”)
To aid planning of services within practices
To provide supportive evidence for planning of services at a CHP (or even government) level
Thereby to actually improve patient care and reduce our workload

4. Capturing Consultation Types
How should we go about it?
more work!
more to do in 10 mins
useless data
complicated systems
a quick recording method
simple user friendly system
everyone using the same codes
data relevant to politicians and GPs
data that will make a difference

5. Capturing Consultation Types
What we are doing at Tyne
Buttons !

8. Capturing Consultation Types
How do we pull the data out?

9. Recording Our Daily Activity
Some examples of our data so far……
3 week period (Mon 9th Jan – Fri 27th Jan)
Practice population ~ 6,500
Total no of patient contacts (appt, visit, telephone, emergency) = 1464

10. Recording Our Daily Activity
Tyne: number of doctors consulting each day AM PM
Mon 5
Tues 4 3
Wed
Thurs
Fri

11. Recording Our Daily Activity
Tyne: average numbers of patient contacts per doctor per day
Booked surgery
Plus (on average)…
Morning Surgery 11
1-2 extras
Visits
2 each
Afternoon Surgery
1 extra
Phone calls
4 each

14. Capturing Consultation Types
Conclusion
Does seem to be worthwhile so far
Produces “real time” recording of daily activity by the clinician themselves
Records type and number of problems
Does not seem to prolong 10 min consults
May be a tool for providing evidentiary data towards better managing resources and workload

15. Capturing Consultation Types?