1. A JOURNEY OF WORK AND FAITH
LEADERSHIP IN DOUBT
A JOURNEY OF WORK AND FAITH

2. Let me tell you a story

3. Why stories? Stories require us to be transparent and vulnerable
Stories allow people to connect at a human level
Stories stay with us in ways that facts never will
Stories require us to be sure of ourselves and our values
Stories can be healing for both the speaker and the listener

4. Storytelling tips Keep a journal Increase your visibility
Look, Listen, Learn
Ask more questions
Learn how to share other people’s stories

5. activity Name your story
What’s the big idea – not just practically, but emotionally?
How is this story personally significant to you?
If you haven’t shared this story widely, what’s been holding you back?
Is there a specific person or audience that would immediately benefit from hearing it?
If you’re not ready to share it with them within the next week, with whom can you safely practice sharing it?

6. Parting thoughts
Don’t expect everyone around you to follow your lead, but encourage it where you can
Be conscious of the emotions your stories may inspire
Celebrate the good, confront the bad, embrace the ugly

7. Jae Knowlton
Author of Leadership In Doubt, the story of my personal leadership journey of personal and professional transformation through the integration of faith and work
20+ years of contact center leadership with Starwood Hotels and Resorts’ Austin Customer Contact Center
In each of my 3 years as the center Director, we were named a Top Workplace in Austin by WorkplaceDynamics and The Austin American-Statesman
Six Sigma-certified project manager, responsible for numerous projects including IVR expansion and marketing partner support
I would love to share a Leadership In Doubt workshop with your team, your church or other organizations! Feel free to contact me through any of these channels:
LinkedIn:
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You can purchase additional copies of Leadership In Doubt through my Amazon Author page: amazon.com/author/jaeknowlton