1. CAFCO-Cincinnati Air Filter Sales & Service
Filter Service Operation

2. Who is CAFCO? Established In 1945 Located in Cincinnati OH
Office and Warehouse over sq. ft.
28 employees currently
(4) NAFA certified air filter specialist and (6) NAFA certified technicians on staff

3. Coverage / Territory
CAFCO provides Commercial and Industrial air filter service in
*Cincinnati, OH
*Dayton, OH
*Columbus, OH
*Northern Kentucky and
*Southeast Indiana

4. Service Department consist of:
(1) Service Manager
(1) Assistant Service Manager
(7) Service Techs each servicing their own route
(9) Service vans

5. Sales Department CAFCO currently employs 3 Sales & Marketing people
2 handle outside sales
1 handles strictly telemarketing
The sales department covers all the territories that CAFCO currently services as well as internet and phone inquiries

6. Administrative / Warehouse
All administrative and office responsibilities handled by the Office Manager and (3) Assistants
Warehouse & Distribution of products delivery services plus preparation of daily service runs and handling our will call counter are managed by (1) warehouse supervisor and (3) full time workers

7. Key Components needed to run the
Service Department

8. Scheduling Program: Manages the daily scheduling of customer services based on varied frequencies of service and will synchronize with an invoice program for each customer serviced

9. Scanning Program
All field technicians use scanners for every service that they perform
This is used for accountability purposes to provide the customer with details of when service was performed and to establish the most cost effective routing of service technicians
Some scanning equipment is used for invoicing and warehouse inventory system as well

10. *All employees are subject to random drug testing throughout the year and have a background check prior to being offered employment *Provides on going education and a safety training program for ALL employees to create a safe and knowledgeable work force that serves it’s customers. *These programs help reduce worker compensation fees and having an active safety program with a written safety manual that can help open the doors to some new customers

11. Benefits
CAFCO offers the following benefits as an enticement to recruit well qualified employees and has been able to keep employees long term because of this benefit package. We have several employees that have worked for our company for over 10 and 15 years.
Health Insurance; 401k with the company contributing 3% of the employees annual salary; Paid Vacation; Paid Holidays, Short Term & Long Term Disability; Paid Life Insurance; Uniforms; Annual Reviews and raises