1. Picking Perfect Partners: Collaborations Within and Outside Technical Services
Mary S. Konkel
Head of Technical Services
College of DuPage Library
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ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

2. Overview
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The Internet and library systems and software have provided greater efficiencies within technical services. In addition, the shifting of human resources to meet the growing demand for additional staff in public services has contributed to the rightsizing of technical services departments. In order to do “more with less”, finding partners to collaborate on projects has been essential. These partnerships have also provided valuable cross-training opportunities.
ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

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This presentation will highlight cataloging, processing, systems, collection development and reference activities and projects that can be accomplished by collaboration and partnerships.
ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

4. COD Technical Services Then and Now
2001
5 Units, 1 Dept. Head
11 staff (6 FT; 5 PT);
115 student hours
Acquisitions
Print Acquisitions
Non-Print Acquisitions
Cataloging
Periodicals
Processing
Print Processing
AV Processing
Standing Orders
2017
4 Units, 1 Dept. Head
7 staff (5 FT; 2 PT);
60 student hours
Acquisitions
Cataloging
Periodicals
Processing
ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

5. COD Library Collection Statistics
Books 240,125 ; Ebooks: 54,583
Periodicals: current 428 ; bound 6,207
Newspapers 15
Microfiche 61,238; microfilm 11,809
Computer software 2,029
Sound recordings/Audiobooks 22,861
Videorecordings (VHS & DVD) 29,070 ; Streaming media: 809,800 ; Databases: 148
Other AV Material (models, kits, etc.) 2,149
ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

6. Cataloging Statistics FY16
Books: 6,495
Sound Recordings (Audiobooks/Music CDs): 477
Videos (DVDs): 929
Other AV (anatomical models, games): 27
Electronic Resources (individual purchases): 229
Database Maintenance (updates, corrections, title changes): 1,032
Requested notifications of availability ( s to patron): 1,936
OCLC Record Enhance and Expert Community Upgrades: 1,269
Reprocess/Reinstate: 263
Discards: Books 2,025 ; Videos 696 ; Sound Recordings 67
Repair: Books 230 ; AV 383 (broken cases and cleaning)
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ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

7. Cataloging Ebook and streaming media bad link URL checking
Authority name checking
Reserves short bib records
On-the-fly short bib records
Missing- Never Replaced
Country of publication [S.l.]
No dates [n.d.] or missing digits
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ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

8. Processing & Repair Minor repair (w/ basic supply toolkit)
Taping ripped pages
Erasing pencil marks
Call number labels coming off
Cutting out bookmark strings
Transfers from another location
Cover up other location on call number label/spine
Remove dots, stickers from call number label/spine
Repackage broken CD, DVD cases
Clean CD, DVD disks for improved playability
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ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

9. Systems & Catalog Maintenance
Transferring items back to General
Updating locations/I-types
Removing temporary locations/I-types
Dead authors/artists/musicians, etc.
Track via award show “in memoriums”
ISBN less than 10-digits
OCLC number updates (migration of legacy data)
019 merges (maintain current no. in bib record)
No OCLC number
Leading zeros missing
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ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

10. Collection Development
Verification of pricing and availability
(very helpful for grants)
Acquisitions/vendor systems training by Acquisitions staff
Bibliographer/selector working with cataloger with subject and/or format expertise
Collection statistics and periodical usage data
Weeding
Updating formats (VHS > DVD > streaming; LP > CD
Reference collections (maintain latest editions)
Discipline librarians assist in call number and subject heading assignment
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ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

11. Reference & Public Services
Reference/information desks
Catalogers great asset during Internet outages; we can speak in LC call numbers
Working library booths for campus events
New Faculty/student basic orientations
Library catalog training
Library tours
Technical Services staff with public services expertise (backup help in Circ ; tech support)
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ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

12. Collaboration and Partnering Outcomes
Contributes to doing “more with less”
Interdepartmental communication increased/improved
Improved job satisfaction and student retention
We work smarter & more creatively & “out of the box”
Assists in managing workload “slams”
We use existing resources & technology
We don’t sacrifice quality or productivity
Contributes to continuously improving services
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ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

13. No more “Give it to Technical Services… they’ll do/handle anything”
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No more “Give it to Technical
Services… they’ll do/handle anything”
It’s not just for Technical Services
Collaboration & Partnerships rule
Cross-training is wicked cool
Cataloging is a public service
QUESTIONS
ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017