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Published byJoan Wilkerson Modified over 6 years ago
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Adding Marketing to Your Writing Toolkit For STC Silicon Valley September 2017
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Who’s Speaking? Floyd Smith Director, Content Marketing Formerly:
Sr. Technical Writer, Apple Group Channel Manager, Altavista Author of best-selling technology books
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Marketing Writing vs. Technical Writing
Lighter Some humor Scannable Always written for Web Link to technical detail
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Key Things to Know B2B key: Content marketing
B2C key: Experiential marketing Finer point: Always a ratio, depending on your audiences Key civilizational metric, from ~2001 to the robot apocalypse: pageviews Key tools: Salesforce, Marketo/HubSpot Key business metrics: Revenues (Limiting factor on profits) Customer satisfaction (Influences renewals) (Influences recommendations)
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The Sales Funnel - Typical
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The Sales Funnel - Terminology
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The Sales Funnel - Enhanced
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Key Skill: SEO
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Questions?
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