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Who’s Speaking? Floyd Smith Director, Content Marketing Formerly:

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Presentation on theme: "Who’s Speaking? Floyd Smith Director, Content Marketing Formerly:"— Presentation transcript:

1 Adding Marketing to Your Writing Toolkit For STC Silicon Valley September 2017

2 Who’s Speaking? Floyd Smith Director, Content Marketing Formerly:
Sr. Technical Writer, Apple Group Channel Manager, Altavista Author of best-selling technology books

3 Marketing Writing vs. Technical Writing
Lighter Some humor Scannable Always written for Web Link to technical detail

4 Key Things to Know B2B key: Content marketing
B2C key: Experiential marketing Finer point: Always a ratio, depending on your audiences Key civilizational metric, from ~2001 to the robot apocalypse: pageviews Key tools: Salesforce, Marketo/HubSpot Key business metrics: Revenues (Limiting factor on profits) Customer satisfaction (Influences renewals) (Influences recommendations)

5 The Sales Funnel - Typical

6 The Sales Funnel - Terminology

7 The Sales Funnel - Enhanced

8 Key Skill: SEO

9 Questions?


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